[CDRIVER-733] Can not start mongo Created: 03/Jul/15  Updated: 03/May/17  Resolved: 13/Jul/15

Status: Closed
Project: C Driver
Component/s: errors
Affects Version/s: 1.1.9
Fix Version/s: None

Type: Bug Priority: Blocker - P1
Reporter: Bradley Amster Assignee: A. Jesse Jiryu Davis
Resolution: Done Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

CENTOS



 Description   

Hello Mongo stopped running and I can not restart it. I am running centos.. When I try "service mongod start" I get [FAILED]

and then mongod.lock shows up...

Not sure what to do? This has caused our system to shut down.

thanks



 Comments   
Comment by Eoin Brazil [ 03/Jul/15 ]

Hi Brad,

Thank you for your query. Our C Driver project is here to assist you with issues around the MongoDB C Driver. Your recent question CDRIVER-733 was really a support request for our database product, which is available to our Commercial support customers.

If this is something that you are interested in I'd be happy to put you in touch with a MongoDB sales representative to discuss our subscription options:

Either of these options would provide you with a guaranteed level of support response from MongoDB engineers, and a commitment to work through all support issues you have from beginning to end so that you are successful with MongoDB.

Alternatively, our community forum mongodb-user Google Group is the best place to ask your query. The MongoDB support team tries to help out in that forum, and in addition other community members might be able to help you.

Please let me know if you would like me to put you in touch with a MongoDB sales representative to discuss our subscription offerings.

Kindest regards,
Eoin

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