[COMPASS-1311] Failed to initialize WebGL Created: 29/Jun/17  Updated: 07/Mar/19  Resolved: 07/Mar/19

Status: Closed
Project: Compass
Component/s: Linux, UI / UX
Affects Version/s: 1.7.1
Fix Version/s: None

Type: Bug Priority: Major - P3
Reporter: Brian Blevins Assignee: Durran Jordan
Resolution: Won't Fix Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Ubuntu 17.04
unsupported: Linux Mint 18


Attachments: PNG File Failed_to_initialize_WebGL_LinuxMint18.png     PNG File screenshot-1.png     PNG File screenshot_compass-beta_geospatial_console.png    
Issue Links:
Duplicate
is duplicated by COMPASS-2501 Compass - geospatial component Closed
Related
Sprint: Compass Sprint Boisterous, Compass Sprint Capricious, Compass Sprint EU (D)

 Description   

Users are unable to view the geospatial map in the schema tab. This is affecting at least one user who is taking the M001 - MongoDB Basics course.

https://app.intercom.io/a/apps/p57suhg7/respond/inbox/unassigned/conversations/10553750118
https://app.intercom.io/a/apps/p57suhg7/respond/inbox/search/conversations/10543787912



 Comments   
Comment by Massimiliano Marcon [ 07/Mar/19 ]

This is caused by the Mapbox SDK. Unfortunately, there is not much we can do.

Comment by Brian Blevins [ 11/Aug/18 ]

The most recent users reporting this error in DevTools are seeing the following error on the Schema tab.

The schema content is outdated and no longer in sync with the documents view. Press “Analyze” again to see the schema for the current query.

Comment by Brian Blevins [ 19/Jul/17 ]

Hi durran.jordan,

I observe that in two of the three Intercom conversations, Compass is running in a virtualized environment (one QEMU and one VirtualBox). I'm not sure if that impacts the WebGL2 support or implementation, but it could be a common factor and might explain why this issue is not being reported more often.

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