[COMPASS-1433] Unable to cancel reloading attempts upon failed connection Created: 25/Jul/17  Updated: 27/Oct/23  Resolved: 29/Mar/19

Status: Closed
Project: Compass
Component/s: Connectivity
Affects Version/s: 1.8.0-beta.2, 1.9.0-dev
Fix Version/s: None

Type: Bug Priority: Minor - P4
Reporter: Grigori Melnik (Inactive) Assignee: Unassigned
Resolution: Gone away Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

MacOS Sierra 10.12.5


Attachments: PNG File MongoDB_Compass_-_Connect_Issue.png    

 Description   

When Compass is unable to connect to a cluster, an error is shown with a recommendation - that's good! However, it's impossible to follow the recommendation as it continues to retry connecting non-stop. One cannot escape it or cancel it to change connection properties and must resort to shutting down Compass all together before changing those settings and reconnecting successfully.
Clicking the Home icon doesn't help either.



 Comments   
Comment by Craig Homa [ 20/Sep/18 ]

Transitioning this back to 'Open' as it has been in 'Debugging with Submitter' for over a year.

Comment by Sam Weaver [ 28/Jul/17 ]

The spinner icon in your screenshot is to refresh the databases list as opposed to refresh the connection... can you try going to the Connect Menu and trying new connection (or press cmd+N) and see what happens? It should open a new window (perhaps we want to make a nicer experience by letting them navigate "back" to the connect screen).

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