[COMPASS-2880] MongoDB not running on the provided host and port Created: 26/May/18  Updated: 12/Jun/19  Resolved: 12/Jun/19

Status: Closed
Project: Compass
Component/s: Compass
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Major - P3
Reporter: Francesco Morazzoni Assignee: Unassigned
Resolution: Cannot Reproduce Votes: 2
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified


 Description   

After installing MongoDB, it's impossible to start the connection.

The error message is "MongoDB not running on the provided host and port"



 Comments   
Comment by Massimiliano Marcon [ 12/Jun/19 ]

We can't reproduce the problem and there was no activity in the ticket for a few months.

I recommend to try 1.18 and see if the problem still happens.

Comment by Massimiliano Marcon [ 07/Mar/19 ]

Is this still an issue? Can you guys try with 1.17 or 1.18-beta?

Also, can you provide some more info to debug the problem? Where is the MongoDB server running? What hostname are you using? Can you connect with the shell? Can you post a screenshot of the Compass connect screen and either the Robomongo connection screen or the CLI parameters you use to connect via the shell?

st sppanda

Comment by S P PANDA [ 18/Jan/19 ]

i am also getting the same issue. i am not able to connect although others able to. i am getting "MongoDB not running on the provided host and port".  any pointer will be appreciated.

Comment by Saurabh [ 09/Oct/18 ]

So I was finally able to connect with IP address instead of hostname but still I look at this as an issue because another Mongo client Robo3T is just connecting fine with hostname.

Comment by Saurabh [ 09/Oct/18 ]

I am having the same issue ... my fellow colleagues are able to connect to mongo server in the same network but I cannot. I guess the error message is not correct.

Is there any error logs, I can look into?

Generated at Wed Feb 07 22:31:24 UTC 2024 using Jira 9.7.1#970001-sha1:2222b88b221c4928ef0de3161136cc90c8356a66.