[COMPASS-3017] Customer is stuck in the 'Loading Navigation' screen within Compass Created: 25/Jul/18  Updated: 29/Oct/23  Resolved: 21/Dec/18

Status: Closed
Project: Compass
Component/s: Connectivity
Affects Version/s: None
Fix Version/s: 1.17.0

Type: Bug Priority: Critical - P2
Reporter: Craig Homa Assignee: Durran Jordan
Resolution: Fixed Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: PNG File Screenshot_2018-07-20_18-21-41.png    
Issue Links:
Duplicate
Related
Sprint: Iteration Sriracha, Iteration Unagi

 Description   

From HELP:

The customer has a M0 cluster [staging] that he is unable to connect to the Atlas cluster and stuck in `Loading Navigation`.

From the provided screenshot, there is no observable error shown in the console. However, there are issues when connecting to the cluster, and it is unusual the Replica Set is marked as `2 nodes` in the progress.


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