[COMPASS-3124] Compass 1.15 Keeps Crashing Created: 28/Aug/18 Updated: 11/Sep/18 Resolved: 11/Sep/18 |
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| Status: | Closed |
| Project: | Compass |
| Component/s: | Compass |
| Affects Version/s: | None |
| Fix Version/s: | None |
| Type: | Bug | Priority: | Critical - P2 |
| Reporter: | Alexander Cartlidge | Assignee: | Lucas Hrabovsky (Inactive) |
| Resolution: | Duplicate | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Attachments: |
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| Description |
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Compass frequently crashes, in multiple cases: Sometimes it hangs while trying to analyze a query, sometimes after sitting idle the window will disappear, and when I close and reopen Compass I get the same error. Happy to provide any extra detail, thanks! |
| Comments |
| Comment by Craig Homa [ 11/Sep/18 ] |
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Closing as a duplicate of |
| Comment by Brian Blevins [ 11/Sep/18 ] |
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Hi Alex, This is a known issue. https://jira.mongodb.org/browse/COMPASS-3118 The workaround is to exit Compass with the menu. MongoDB Compass: Quit If you use the OS window button ("X"), then it leaves background processes running that cause the javascript error on restart.
Regards, Brian
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| Comment by Alexander Cartlidge [ 06/Sep/18 ] |
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craig.homa yes, it persists on 1.15.1. After closing Compass and trying to open it again I always get the same error. It only works again after I use task manager to end 2 Compass background processes. Those 2 processes persist after Compass is closed, and Compass can't be opened again until they're ended. |
| Comment by Craig Homa [ 06/Sep/18 ] |
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Hi alex.cartlidge, can you please upgrade to Compass 1.15.1 and let us know if the issue persists? |
| Comment by Alexander Cartlidge [ 28/Aug/18 ] |