[COMPASS-3281] Error Messages Created: 23/Nov/18  Updated: 26/Aug/21  Resolved: 26/Aug/21

Status: Closed
Project: Compass
Component/s: None
Affects Version/s: None
Fix Version/s: No version

Type: Story Priority: Major - P3
Reporter: Massimiliano Marcon Assignee: Unassigned
Resolution: Duplicate Votes: 5
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: File Pasted Graphic 1.tiff     File Pasted Graphic 2.tiff     File Pasted Graphic 3.tiff     File Pasted Graphic.tiff     PNG File compass_connection_issue.png    
Issue Links:
Duplicate
Related
is related to COMPASS-2877 Make connection error messaging more ... Closed
Epic Link: COMPASS-3568
Documentation Changes: Not Needed
UserVoice Links:

replaced by https://jira.mongodb.org/browse/COMPASS-4948


 Description   

User story

As a Compass user
I want to see visible, friendly, helpful and designed error messages
So that I understand if Compass is broken or if instead there is actually something wrong with my connection/cluster/permissions.

Acceptance criteria

  • When an error happens, it should always be visible to the user
  • When I see an error, I want a user friendly explanation of what went wrong
  • When I see an error, I want the necessary information to fix it or work around it
  • When an error happens, I don’t want Compass to look broken
    • There are very good reasons for some errors to happen (e.g. permissions problems for the current user). The errors we currently display make me think Compass was not expecting the error and therefore broke. We can probably make it look less broken if error messages are a bit more designed and communicate the problem with some copy we write instead of exposing the error from the driver.

Notes

  • Attached are some example of errors messages we currently have in Compass

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