[COMPASS-3285] Intercom Bubble Created: 23/Nov/18  Updated: 27/Oct/23  Resolved: 03/Dec/20

Status: Closed
Project: Compass
Component/s: None
Affects Version/s: None
Fix Version/s: No version

Type: Story Priority: Major - P3
Reporter: Massimiliano Marcon Assignee: Unassigned
Resolution: Gone away Votes: 2
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Issue Links:
Duplicate
is duplicated by COMPASS-2839 Intercom Window covers options for la... Closed
is duplicated by COMPASS-3040 Feedback button blocks save button du... Closed
is duplicated by COMPASS-2721 As a Compass user, I need the chat bu... Closed
Epic Link: COMPASS-3569
Documentation Changes: Not Needed

 Description   

User story

As a Compass user
I want to understand how to hide the Intercom bubble
So that it doesn't interfere with the work I am doing.

Acceptance criteria

  • When the Intercom bubble interferes with my work, I want to be able to hide it easily (right now it’s a bit tricky to find how to hide it)
  • If the Intercom bubble is hidden but I want to leave some feedback or get in touch with support, I want a quick way to re-enable the functionality
  • If I don’t know how to disable the Intercom bubble, I want to be able to ask Intercom or to find it in the help


 Comments   
Comment by Massimiliano Marcon [ 03/Dec/20 ]

Intercom bubble for incoming messages is disabled in the backend.

Comment by Jastria Rahmat [ 10/Dec/18 ]

i agree on this. i hope the future updates will implement this

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