[COMPASS-3381] we can not connect to mongodb university that cluster0-shard-00-00-jxeqq.mongodb.net Created: 10/Jan/19 Updated: 11/Mar/19 Resolved: 11/Mar/19 |
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| Status: | Closed |
| Project: | Compass |
| Component/s: | Compass |
| Affects Version/s: | 1.16.3 |
| Fix Version/s: | None |
| Type: | Bug | Priority: | Critical - P2 |
| Reporter: | Onur Turan | Assignee: | Unassigned |
| Resolution: | Cannot Reproduce | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Description |
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hi, i and my friends can not connect to mongo university that cluster0-shard-00-00-jxeqq.mongodb.net from compass? we want to learn firewall required ip(s) then we ll built connection with port that 27017 to this ip(s) i thanks. |
| Comments |
| Comment by Massimiliano Marcon [ 11/Mar/19 ] |
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Closing as I can't reproduce and there is not enough info to debug. |
| Comment by Massimiliano Marcon [ 06/Mar/19 ] |
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nrtrn.trn@outlook.com sorry for the late follow up, I totally missed this ticket as it was not reported as a bug. Is this still true? If you are still unable to connect with Compass, can you connect with the shell? If you can, can you post a screenshot of your Compass connect screen and the command you are using to connect with the shell? Thank you. |