[COMPASS-3474] Compass doesnt connect to cloud db Created: 28/Feb/19 Updated: 11/Mar/19 Resolved: 11/Mar/19 |
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| Status: | Closed |
| Project: | Compass |
| Component/s: | Compass |
| Affects Version/s: | 1.16.3 |
| Fix Version/s: | None |
| Type: | Bug | Priority: | Major - P3 |
| Reporter: | Rohan Patil | Assignee: | Unassigned |
| Resolution: | Done | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Environment: |
Ubuntu 16.04 |
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| Attachments: |
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| Description |
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Hi Team, I've created a free cloud - cluster through Atlas. I tried connecting to it through Compass which I couldnt. However I tried with terminal and it worked. Command:
Please check the screenshots attached. |
| Comments |
| Comment by Massimiliano Marcon [ 11/Mar/19 ] |
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Under the assumption there is nothing to do for us here, I am closing this. If my previous comment doesn't help with solving the problem, feel free to reopen. |
| Comment by Massimiliano Marcon [ 05/Mar/19 ] |
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Hi rohan.patil@wwindia.com, please note that the hostname you are using in Compass (cluster0-y5hhr.mongodb.net) isn't the same you are using to connect with the shell (cluster0-shard-00-00-y5hhr.mongodb.net). It should still work if you toggle the SRV record switch, give that a try. Should that not work, you can change the hostname to the same one you are using with the shell and also specify a replica set name in the connect screen. |