[COMPASS-3582] Unkown error downloading compass Created: 19/Apr/19  Updated: 06/May/19  Resolved: 06/May/19

Status: Closed
Project: Compass
Component/s: Compass
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Major - P3
Reporter: Eshwara C Assignee: Lucas Hrabovsky (Inactive)
Resolution: Won't Fix Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

MAC OS



 Description   

Downloading the package...

Installing the package...

Copying MongoDB Compass Community.app to /Applications

Unkown error downloading compass. Please open a ticket on the SERVER project at https://jira.mongodb.org/

Cleaning up...

Done!



 Comments   
Comment by Massimiliano Marcon [ 06/May/19 ]

Not much to do on our side.

Comment by Massimiliano Marcon [ 23/Apr/19 ]

eshwar.c99@gmail.com would you mind downloading Compass directly from the download center? https://www.mongodb.com/download-center/compass?jmp=hero

Comment by Eshwara C [ 22/Apr/19 ]

Getting the same error again.

 

Downloading the package...

Installing the package...

Copying MongoDB Compass Community.app to /Applications

Unkown error downloading compass. Please open a ticket on the SERVER project at https://jira.mongodb.org/

Cleaning up...

Done!

Comment by Lucas Hrabovsky (Inactive) [ 19/Apr/19 ]

eshwar.c99@gmail.com thanks for the report. There was an issue with our shared load balancer this morning which may have caused this error. Mind giving it another try?

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