[COMPASS-3692] Connection favorites are disappearing for Compass users after restart Created: 13/Jun/19 Updated: 29/Oct/23 Resolved: 09/Sep/19 |
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| Status: | Closed |
| Project: | Compass |
| Component/s: | Compass, Favorites |
| Affects Version/s: | 1.18.0, 1.16.4, 1.19.3 |
| Fix Version/s: | 1.20.0 |
| Type: | Bug | Priority: | Major - P3 |
| Reporter: | Brian Blevins | Assignee: | Durran Jordan |
| Resolution: | Fixed | Votes: | 3 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Environment: |
Windows 10 |
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| Issue Links: |
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| Sprint: | Iteration Hedgehog, Iteration Llama, Iteration Manatee | ||||||||||||||||
| Description |
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Recently we are seeing reports of connection favorites missing after a user restarts Compass or reboots the Windows desktop. This has been seen on both current (1.18.0) and one earlier release of Compass. |
| Comments |
| Comment by Nick Elliott [ 20/Aug/19 ] |
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I had the same issue, which didn't seem to resolve itself directly. However updating compass from 1.18.0 to 1.19.4 does appear to have fixed the issue as well - not 100% certain if that's due to the update, or the fact that I had to (manually) kill 3 different MongoDB GUI processes that were still running (needed before the installation of the new version would progress).
Update 23-Aug: Issue can still occur in 1.19.4, but killing the still running processes definitely resolves it. |
| Comment by Stephan Geissbühler [ 27/Jun/19 ] |
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Hi, same here. I checked back in my installation, and indeed it's fixed as well today. (Running windows in version 1709) So it's not stopping me from using your software any longer
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| Comment by Simon Debbarma [ 19/Jun/19 ] |
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[Solved]
OS : Microsoft Windows 10 Version : Version 10.0.18362 Build 18362 MongoDb Compass Version : v 1.18.0 ----------------------------------------- This was reported to Brian Blevins by me, but it sounds like there are other similar reports too.
The issue was fixed the next day, but I am not sure what caused this problem nor how I actually fixed it. The first time I reinstalled the application and restarted my system, the issue persisted. The second time I did the same thing, it solved itself and saved my favorites.
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