[COMPASS-3838] Compass does not load on KDE Created: 20/Aug/19 Updated: 29/Oct/23 Resolved: 22/Jan/20 |
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| Status: | Closed |
| Project: | Compass |
| Component/s: | Installation |
| Affects Version/s: | None |
| Fix Version/s: | 1.21.0 |
| Type: | Bug | Priority: | Major - P3 |
| Reporter: | Matthew Schnee | Assignee: | Irina Shestak (Inactive) |
| Resolution: | Fixed | Votes: | 1 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Environment: |
Kubuntu 19.04, Manjaro 18.0.4 |
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| Sprint: | Iteration Tarantula, Iteration Urial | ||||||||
| Description |
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After installation of either mongodb-compass or mongodb-compass-community 1.19.6_amd64.deb, MongoDB Compass starts up at a loading screen which never progresses:
This has been seen on a number of Linux variants using KDE: https://www.reddit.com/r/ManjaroLinux/comments/c42q93/mongodb_compass_stuck_on_loading_screen/ https://stackoverflow.com/questions/47456910/mongodb-compass-loading-forever
This behavior been noted on Kubuntu 18.04, Kubuntu 18.10, Kubuntu 19.04, KDE Neon, Manjuro Linux, Arch Linux. A quick survey of the office shows that people using the default Unity/Gnome flavors of Ubuntu and Arch can use MongoDB Compass without issue.
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| Comments |
| Comment by Lucas Hrabovsky (Inactive) [ 13/Dec/19 ] | ||||||||||||||||||||||||||||||
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irina.shestak Values for depends set by hadron-build here will be passed to electron-installer-debian. Same pattern for .rpm via electron-installer-redhat and requires | ||||||||||||||||||||||||||||||
| Comment by Massimiliano Marcon [ 02/Dec/19 ] | ||||||||||||||||||||||||||||||
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Just tried the same with Kubuntu and installing gnome-keyring fixes the problem. | ||||||||||||||||||||||||||||||
| Comment by Tommaso Tocci [ 29/Nov/19 ] | ||||||||||||||||||||||||||||||
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I had the same problem on Arch linux with versions v1.17.0, v1.19.12 and v1.20.0-beta.9, and in the end I discovered that I was missing `gnome-keyring` system dependency. This would explain why you are observing this only on environments that do not ship with gnome eco-system such as Kubuntu, KDE Neon, Manjuro Linux or Arch Linux. | ||||||||||||||||||||||||||||||
| Comment by Lucas Willems [ 10/Oct/19 ] | ||||||||||||||||||||||||||||||
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I have the exact same issue under Kubuntu 19.04.
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| Comment by Matthew Schnee [ 28/Aug/19 ] | ||||||||||||||||||||||||||||||
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Attaching a DEBUG=* stdout from a Gnome/Unity Ubuntu system
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| Comment by Matthew Schnee [ 28/Aug/19 ] | ||||||||||||||||||||||||||||||
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When run from the command line:
The following only logs when opening devtools and seems to be electron-specific:
DevTools do not show any files loaded beyond the loading.html and css |