[COMPASS-4275] Constantly asks for login keychain access on launch after upgrade Created: 05/May/20 Updated: 27/Oct/23 Resolved: 11/May/20 |
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| Status: | Closed |
| Project: | Compass |
| Component/s: | Compass, Startup |
| Affects Version/s: | 1.20.0, 1.20.1, 1.20.2, 1.20.3, 1.20.4, 1.20.5, 1.21.0 |
| Fix Version/s: | No version |
| Type: | Bug | Priority: | Minor - P4 |
| Reporter: | Kenny DiFiore | Assignee: | Unassigned |
| Resolution: | Works as Designed | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Environment: |
macOS Mojave 10.14.6 and macOS Catalina 10.15.x |
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| Attachments: |
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| Epic Link: | COMPASS-4948 |
| Sprint: | Iteration Dragon Fruit |
| Description |
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After installing Compass on top of an existing install of version <= 1.18.x ("upgrading") OR after the built-in auto-update process ("auto-updating"), Compass enters an endless loop of requests for access to the login keychain, even after hitting "Always Allow" with the correct password. If I CMD+click or CMD+CTRL+SHIFT click on "Always Allow", then it stops asking. |
| Comments |
| Comment by Maurizio Casimirri [ 30/Jul/21 ] |
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philip@firstorder.io yeah in certain cases Compass asks to unlock the keychain once per each favourite and recent connection. The work to address this issue is already planned and will start very soon. Thanks a lot for commenting with a solution that can be useful for other users too and for patiently entering your password multiple times |
| Comment by Philip Sultanescu [ 30/Jul/21 ] |
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I fixed it by entering my password 10 TIMES!!! Once for each Recent entry I had, see the left bar of the image. This should have a higher prio, many users will have this problem and I suspect very few will be crazy enough to hope that the 10th time is a charm |
| Comment by Philip Sultanescu [ 30/Jul/21 ] |
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Same happens for me, but this doesn't work for me: CMD+click or CMD+CTRL+SHIFT click on "Always Allow". It makes Mongo Compass unusable. |
| Comment by Kenny DiFiore [ 11/May/20 ] |
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I only had 3 favorites, however the dialog repeatedly appeared. After I typed my password and clicked Always Allow, the dialog just kept appearing (hundreds of times), and it never ended. Each time I would type in my correct password and click Always Allow. I don’t understand how this would be expected behavior... |
| Comment by Massimiliano Marcon [ 11/May/20 ] |
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kenny@careerfairplus.com this is unfortunately expected when you upgrade from something older than 1.20 to Compass 1.20 or newer. After that, it should never happen again. You will see the keychain dialog once per favorite. Put your password in, click Always Allow and from that point on you should be good. |