[COMPASS-4295] stuck on the "Activating plugins" screen Created: 15/May/20 Updated: 29/Oct/23 Resolved: 20/May/20 |
|
| Status: | Closed |
| Project: | Compass |
| Component/s: | Compass, Startup |
| Affects Version/s: | 1.21.2 |
| Fix Version/s: | 1.21.2 |
| Type: | Bug | Priority: | Blocker - P1 |
| Reporter: | Mehdi BEN HAMOUDA | Assignee: | Unassigned |
| Resolution: | Fixed | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Environment: |
windows 8.1 professional x64 |
||
| Attachments: |
|
| Sprint: | Iteration Elderberry |
| Description |
|
when starting the compass application first it says "initializing" , the "loading preferences" the "loading plugins" then it get stuck in "Activating plugins" when i open the devtool i see the error in the attached screenshot. |
| Comments |
| Comment by Massimiliano Marcon [ 20/May/20 ] |
|
I am going to assume the proposed solution fixes the problem. If not, please reopen. |
| Comment by Massimiliano Marcon [ 20/May/20 ] |
|
mehdi.benhamouda@focus-corporation.com looks like some installations of windows are missing something in the PATH. Please try the solution suggested here: https://developer.mongodb.com/community/forums/t/mongodb-compass-freeze-on-activating-plugins/3613/24 |