[COMPASS-4321] Compass Stable and Isolated can't run on Win2019 VM Ware 6.7 Created: 08/Jun/20  Updated: 27/Oct/23  Resolved: 03/Jul/20

Status: Closed
Project: Compass
Component/s: Compass
Affects Version/s: 1.21.2
Fix Version/s: No version

Type: Bug Priority: Critical - P2
Reporter: Felicia Hsieh Assignee: Unassigned
Resolution: Gone away Votes: 0
Labels: works-with-isolated
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Win 2019 on VM Ware 6.7. Customer also used Remote Desktop to VM


Attachments: PNG File Screen Shot 2020-06-08 at 2.39.10 PM.png     PNG File Screen Shot 2020-06-08 at 2.41.06 PM.png     PNG File Screen Shot 2020-06-08 at 2.44.06 PM.png     PNG File Screen Shot 2020-06-08 at 2.44.20 PM.png     PNG File Screen Shot 2020-06-08 at 2.48.33 PM.png     PNG File Screen Shot 2020-06-08 at 2.48.41 PM.png    
Issue Links:
Depends

 Description   

Customer has moved company employees to Work From Home and must install Compass on a VM for access for their developers. Installation of Isolated toggles between "Running" and "Suspending" while generating crash reports.

Isolated Edition could not "Run as Administrator" while installing the MSI. It showed as "Run as user"

They are also running Windows Defender anti-virus.



 Comments   
Comment by Massimiliano Marcon [ 03/Jul/20 ]

Looks like Compass Isolated edition is a workaround for the problem.

Comment by Felicia Hsieh [ 02/Jul/20 ]

Customer reported they have a solution but did not provide it

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