[COMPASS-4365] Compass support for SRV connection over VPN to Atlas cluster using GCP Created: 21/Jul/20 Updated: 03/Oct/23 Resolved: 12/Aug/20 |
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| Status: | Closed |
| Project: | Compass |
| Component/s: | Connectivity |
| Affects Version/s: | 1.20.5, 1.21.0 |
| Fix Version/s: | No version |
| Type: | Bug | Priority: | Major - P3 |
| Reporter: | Felicia Hsieh | Assignee: | Unassigned |
| Resolution: | Won't Do | Votes: | 0 |
| Labels: | VPN | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Environment: |
WinNT |
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| Issue Links: |
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| Documentation Changes: | Not Needed | ||||
| UserVoice Links: | I am pretty confident this is not a Compass-specific issue but likely a VPN or DNS misconfiguration. |
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| Description |
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Receiving DNS related querySrv ENOTFOUND error when attempting to connect with Compass using SRV over VPN to Atlas cluster using GCP. Can connect using list of nodes on VPN. Can ping to each node under VPN. nslookup works. Can connect using SRV without VPN.
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| Comments |
| Comment by Massimiliano Marcon [ 03/Aug/20 ] |
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I would not classify this as a Compass bug, especially if with works without VPN but not with VPN. Things I would check:
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| Comment by Jessica Sigafoos [ 29/Jul/20 ] |
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Are they encountering this issue in the shell as well? At first glance, we suspect this may be a configuration error on the user's side. |