[COMPASS-4422] Program stuck on Initializing after loading plugins Created: 20/Sep/20  Updated: 03/Oct/23  Resolved: 06/Oct/20

Status: Closed
Project: Compass
Component/s: Compass, Startup
Affects Version/s: None
Fix Version/s: No version

Type: Bug Priority: Major - P3
Reporter: Justin Haindel Assignee: Unassigned
Resolution: Cannot Reproduce Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Windows 10, Version: 10.0.18362 build 18362


Attachments: PNG File image-2020-09-21-11-27-55-253.png    
Documentation Changes: Not Needed

 Description   

The program launches and then shows that it is loading all the plugins then it will get stuck on initializing indefinitely.

Selecting connect to from the menu will open another window where it reloads the entire application and the problem persists.

 



 Comments   
Comment by Massimiliano Marcon [ 06/Oct/20 ]

Unfortunately, we can't reproduce the issue and we don't have enough information to try debugging the problem.

I am closing this. Please reopen it if the issue persists.

Comment by Massimiliano Marcon [ 21/Sep/20 ]

Hi haindel.justin@gmail.com, thank you for the bug report. A few questions to help us reproduce the issue:

  • What version of Compass are you using?
  • What operating system and what version?
  • Can you open the developer console (View > Toggle Developer Tools), see if it prints any error and attach a screenshot?

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