[COMPASS-4482] mongodb compass stuck on initializing screen Created: 04/Nov/20 Updated: 03/Oct/23 Resolved: 09/Dec/20 |
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| Status: | Closed |
| Project: | Compass |
| Component/s: | Compass |
| Affects Version/s: | None |
| Fix Version/s: | No version |
| Type: | Bug | Priority: | Major - P3 |
| Reporter: | Stephen Onyejuluwa | Assignee: | Unassigned |
| Resolution: | Done | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Environment: |
operating system: windows 8.1 pro |
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| Attachments: |
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| Documentation Changes: | Not Needed |
| Description |
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After installing, compass lunches then shows "loading preferences" then "loading plugins" and then freezes at "initializing". when I opened devtools, I found the error in the screenshot attached. |
| Comments |
| Comment by Massimiliano Marcon [ 09/Dec/20 ] |
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Closing this as a workaround was found. We are likely going to clean that up in the future. |
| Comment by Stephen Onyejuluwa [ 05/Nov/20 ] |
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I finally figured out how to add powershell to path and mongodb compass finally opened. It's now working. Thank you @Maurizio Casimirri |
| Comment by Stephen Onyejuluwa [ 05/Nov/20 ] |
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Please how do I add powershell to my PATH |
| Comment by Maurizio Casimirri [ 05/Nov/20 ] |
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The only thing that comes in mind is that powershell is not in the %PATH% variable. We thought this was not necessary anymore but is still happening. We will fix that. In the meanwhile: can you try to put powershell in your PATH and try again? |
| Comment by Stephen Onyejuluwa [ 05/Nov/20 ] |
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It was also happening on 1.22 for me, that's why I updated. Please any suggestions? Is it from my end? Or did I install wrongly? |
| Comment by Maurizio Casimirri [ 05/Nov/20 ] |
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stevancy4@gmail.com Thanks for reporting this. Is it happening only on 1.23.0 or was it happening also with 1.22 too? Looking at the error it seems that powershell is not in the path or something similar. We will look into that and in any case Compass should not crash for that reason. |