[COMPASS-5310] OPENSSL_internal:NO_START_LINE Created: 18/Nov/21  Updated: 27/Oct/23  Resolved: 17/May/23

Status: Closed
Project: Compass
Component/s: Compass, Connectivity
Affects Version/s: 1.29.4
Fix Version/s: No version

Type: Bug Priority: Major - P3
Reporter: Steve Boeckmann Assignee: Unassigned
Resolution: Gone away Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Windows and Macs


Documentation Changes: Not Needed

 Description   

Problem Statement/Rationale

After upgrading to 1.29.4, users report sporadic errors with message OPENSSL_internal:NO_START_LINE. ** Reverting to older version resolves issues. 

 

Expected Results

Connections to continue working when app is upgraded, including using TLS

Actual Results

Users have to revert to older version to get successful connections using TLS



 Comments   
Comment by Steve Boeckmann [ 10/Jun/22 ]

Yup, upgrading resolved! Following some internal testing, the issue appeared to only effect 1.29.4. I believe the issue in the end was that the CA cert file wasn't put into the URI properly. 

Comment by Maurizio Casimirri [ 10/Jun/22 ]

steve.boeckmann@veteransunited.com can you try with a newer version of Compass? We recently replaced the connection screen and many of its underlying code, it should be fixed now, but perhaps you can confirm it. Thanks!

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