[COMPASS-5712] Compass shows no information and claims there are 0 databases and 0 collections Created: 10/Apr/22 Updated: 12/Jun/23 Resolved: 12/Jun/23 |
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| Status: | Closed |
| Project: | Compass |
| Component/s: | Connectivity |
| Affects Version/s: | None |
| Fix Version/s: | No version |
| Type: | Bug | Priority: | Major - P3 |
| Reporter: | Matan Cohen | Assignee: | Unassigned |
| Resolution: | Cannot Reproduce | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Environment: |
Windows 10 |
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| Documentation Changes: | Not Needed |
| Description |
| Comments |
| Comment by PM Bot [ 12/Jun/23 ] | ||
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There hasn't been any recent activity on this ticket, so we're resolving it. Thanks for reaching out! Please feel free to reopen this ticket if you're still experiencing the issue, and add a comment if you're able to provide more information. | ||
| Comment by PM Bot [ 02/Jun/23 ] | ||
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Hi forcatalina@gmail.com! If this is still an issue for you, please open Jira to review the latest status and provide your feedback. Thanks! | ||
| Comment by PM Bot [ 26/May/23 ] | ||
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There hasn't been any recent activity on this ticket, so we're resolving it. Thanks for reaching out! Please feel free to reopen this ticket if you're still experiencing the issue, and add a comment if you're able to provide more information. | ||
| Comment by PM Bot [ 18/May/23 ] | ||
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Hi forcatalina@gmail.com! If this is still an issue for you, please open Jira to review the latest status and provide your feedback. Thanks! | ||
| Comment by Le Roux Bodenstein [ 14/Jun/22 ] | ||
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Also could you please connect with the same connection string using mongosh and run the following commands:
Would be interesting to see if the db/collection is listed there and if not what error you're getting.
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| Comment by Le Roux Bodenstein [ 14/Jun/22 ] | ||
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Thanks for reporting this.
Is it possible to upload your compass log file to this issue? Here's some help on how to retrieve it. Can you provide more information on the database? A screenshot of the sidebar should contain much of the info. |