[COMPASS-6705] macOS clipboard keeps on getting replaced by compass Created: 06/Apr/23 Updated: 08/Jun/23 Resolved: 08/Jun/23 |
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| Status: | Closed |
| Project: | Compass |
| Component/s: | Misc |
| Affects Version/s: | 1.36.2 |
| Fix Version/s: | No version |
| Type: | Bug | Priority: | Minor - P4 |
| Reporter: | Maxime Crampon | Assignee: | Unassigned |
| Resolution: | Cannot Reproduce | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Environment: |
OS: macOS 13.2.1 (22D68) |
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| Attachments: |
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| Documentation Changes: | Not Needed |
| Description |
| Comments |
| Comment by PM Bot [ 02/Jun/23 ] |
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There hasn't been any recent activity on this ticket, so we're resolving it. Thanks for reaching out! Please feel free to reopen this ticket if you're still experiencing the issue, and add a comment if you're able to provide more information. |
| Comment by PM Bot [ 25/May/23 ] |
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Hi maxime.crampon@protonmail.com! If this is still an issue for you, please open Jira to review the latest status and provide your feedback. Thanks! |
| Comment by Jessica Sigafoos [ 17/May/23 ] |
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Hi maxime.crampon@protonmail.com , following up on this. We need some additional information from you before we can continue troubleshooting this issue:
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| Comment by Le Roux Bodenstein [ 17/Apr/23 ] |
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Oh and does the same thing happen without Maccy? |
| Comment by Le Roux Bodenstein [ 17/Apr/23 ] |
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Thanks for reporting! That's a weird one. When did this start to happen? In 1.36.2? Does it happen in other recent versions? Are you able to test the normal (non-readonly) build to see if it happens there? And when you say it happens even when compass is closed, do you mean just the window and is the app still running in the background? (ie. the app is still in the doc with a dot below the icon) or is it fully exited? Is it possible to include some log files? |
| Comment by Maxime Crampon [ 06/Apr/23 ] |
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I was wrong, the number of copies actually keeps on increasing even when no copying something else of clearing the clipboard. See attached updated screenshot of counter to have an idea of number of copies per minute |
| Comment by PM Bot [ 06/Apr/23 ] |
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Hello maxime.crampon@protonmail.com, thank you for reaching out to us! The team will review your issue and get back to you soon as soon as possible. Please review your issue to ensure you've included your environment details and have attached relevant logs (with any sensitive data redacted), so that we're best able to provide you a timely and thorough response. Thanks again! |