[COMPASS-6711] Facing 'queryTxt ETIMEOUT dashboards.tniih.mongodb.net' errors very oftenly Created: 08/Apr/23 Updated: 27/Oct/23 Resolved: 18/Apr/23 |
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| Status: | Closed |
| Project: | Compass |
| Component/s: | Connectivity |
| Affects Version/s: | None |
| Fix Version/s: | No version |
| Type: | Bug | Priority: | Major - P3 |
| Reporter: | arumuga sundar | Assignee: | Unassigned |
| Resolution: | Works as Designed | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Environment: |
OS: windows 11 |
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| Attachments: |
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| Documentation Changes: | Not Needed |
| Description |
| Comments |
| Comment by Le Roux Bodenstein [ 18/Apr/23 ] | ||
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This is likely a DNS issue with your mobile hotspot. You can try and connect with a non-srv URI. To get one you can use the node.js npm package resolve-mongodb-srv:
This requires node.js to be installed and it assumes that you can resolve these dns records at least once. That URI I used in the example above is also going to need your username and password, btw. Alternatively I suppose you can try configuring your network settings to use a different DNS server. | ||
| Comment by arumuga sundar [ 18/Apr/23 ] | ||
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Hi Le Roux, Getting this error (95 out of 100 times) whenever I connect the laptop with my mobile hotspot. with a different mobile or Wi-Fi networks it's working fine. | ||
| Comment by Le Roux Bodenstein [ 17/Apr/23 ] | ||
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Hi Arumuga Thank you for reporting this. Do you get this error every time or just some/most of the times? | ||
| Comment by PM Bot [ 08/Apr/23 ] | ||
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Hello arumugasundar29@gmail.com, thank you for reaching out to us! The team will review your issue and get back to you soon as soon as possible. Please review your issue to ensure you've included your environment details and have attached relevant logs (with any sensitive data redacted), so that we're best able to provide you a timely and thorough response. Thanks again! |