[COMPASS-7116] Tag users in Intercom Created: 15/Aug/23 Updated: 31/Jan/24 |
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| Status: | Ready for Work |
| Project: | Compass |
| Component/s: | GAI, Intercom |
| Affects Version/s: | None |
| Fix Version/s: | None |
| Type: | Task | Priority: | Major - P3 |
| Reporter: | Alena Khineika | Assignee: | Paula Stachova |
| Resolution: | Unresolved | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Issue Links: |
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| Story Points: | 3 | ||||||||
| Sprint: | Iteration Qantassaurus, Iteration Scutellosaurus, Iteration Triceratops, Iteration Triceratops 1, Iteration Utahraptor | ||||||||
| Description |
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Collect information to easily reach out to users for additional product and UX research, either by tagging users in Intercom or recording emails of Atlas users in Segment. Looking at Intercom js client API, probably the only thing we'd need to do is to call window.Intercom('trackEvent' /* or 'update' */) somewhere in the code where AI feature is used. |