[COMPASS-7121] Unable to c Created: 17/Aug/23  Updated: 18/Aug/23  Resolved: 18/Aug/23

Status: Closed
Project: Compass
Component/s: None
Affects Version/s: None
Fix Version/s: No version

Type: Bug Priority: Major - P3
Reporter: shareef sayed Assignee: Unassigned
Resolution: Duplicate Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

MongoDB server running on EC2 instance
Additional info:


Attachments: Text File compass_64db274f1e16aeffc1d61ee7_log.txt    
Issue Links:
Duplicate
duplicates COMPASS-7117 Unable to connect MongoDB Compass Closed
Documentation Changes: Not Needed

 Description   

Problem Statement/Rationale

unable to connect MongoDB server through Mongocomapss

 

Mongocompass installed on localnetwork and mongoserver in aws

Please be sure to attach relevant logs with any sensitive data redacted.
How to retrieve logs for: Compass

Steps to Reproduce

How could an engineer replicate the issue you’re reporting?

Expected Results

What do you expect to happen?

Actual Results

What do you observe is happening?

Additional Notes

Any additional information that may be useful to include.



 Comments   
Comment by PM Bot [ 17/Aug/23 ]

Hello sayed.shareef@udtrucks.com, thank you for reaching out to us! The team will review your issue and get back to you soon as soon as possible.

Please review your issue to ensure you've included your environment details and have attached relevant logs (with any sensitive data redacted), so that we're best able to provide you a timely and thorough response. Thanks again!

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