[COMPASS-7179] Update function in Help menu does nothing Created: 01/Sep/23 Updated: 01/Sep/23 Resolved: 01/Sep/23 |
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| Status: | Closed |
| Project: | Compass |
| Component/s: | Windows Installer |
| Affects Version/s: | None |
| Fix Version/s: | No version |
| Type: | Bug | Priority: | Major - P3 |
| Reporter: | Steve Miller | Assignee: | Unassigned |
| Resolution: | Duplicate | Votes: | 0 |
| Labels: | msi | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Environment: |
OS: Windows |
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| Issue Links: |
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| Documentation Changes: | Not Needed | ||||||||||||||||
| Description |
Problem Statement/RationaleWhen I click on Help->Check for updates... nothing happens. No dialog. No error. Nada. Please be sure to attach relevant logs with any sensitive data redacted. Steps to ReproduceHelp->Check for updates... Expected ResultsAn update check and dialog reporting if there is an update or up-to-date message shown. Actual ResultsNothing happens. Additional NotesAny additional information that may be useful to include. |
| Comments |
| Comment by Steve Miller [ 01/Sep/23 ] |
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Good news! Thanks! |
| Comment by Rhys Howell [ 01/Sep/23 ] |
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Hi Steve, I'm going to close this as a duplicate as the underlying cause is the same as |
| Comment by Steve Miller [ 01/Sep/23 ] |
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I entered some text indicating what the issue was, but it didn't stick... Dang Jira! I opened an issue on this, but when you open Compass, you will sometimes get prompted there is an update available ( This has been a persistent issue (both of my issues) since I can remember. The ONLY way I can get Compass to update is to download the installer or do a winget to update the app... |
| Comment by PM Bot [ 01/Sep/23 ] |
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Hello steve@mobynet.io, thank you for reaching out to us! The team will review your issue and get back to you soon as soon as possible. Please review your issue to ensure you've included your environment details and have attached relevant logs (with any sensitive data redacted), so that we're best able to provide you a timely and thorough response. Thanks again! |