[COMPASS-7219] Compass executable 1.39.4 does not run on Windows 7 Created: 14/Sep/23 Updated: 29/Oct/23 Resolved: 15/Sep/23 |
|
| Status: | Closed |
| Project: | Compass |
| Component/s: | Release |
| Affects Version/s: | None |
| Fix Version/s: | 1.40.0 |
| Type: | Bug | Priority: | Minor - P4 |
| Reporter: | Ghulam Murtaza | Assignee: | Unassigned |
| Resolution: | Fixed | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Environment: |
OS: Microsoft Windows 7 Ultimate |
||
| Issue Links: |
|
||||||||
| Documentation Changes: | Needed | ||||||||
| Documentation Changes Summary: | Compass no longer supports Windows 7 or 8 (see comments on original ticket) |
||||||||
| Description |
Problem Statement/RationaleWhat is going wrong? What action would you like the Engineering team to take? Please be sure to attach relevant logs with any sensitive data redacted. Steps to ReproduceDownload the installer file "(mongodb-compass-1.39.4-win32-x64)" https://www.mongodb.com/try/download/compass . Expected ResultsProgram runs. Note that the Platform for this download is identified as "Windows 64-bit (7+)". Actual Results
{{An error appears. Title: MongoDBCompass.exe - Entry Point not Found Questions:
1- Please confirm if Compass is Officially supported on Windows 7 because the Download Centre link mentions 7+ in the description. 2. If not, can we please confirm the last version that was supported on Windows 7 as the release notes does not mention it. 3. Please confirm the last version of the Windows that supports Compass . Thanks. |
| Comments |
| Comment by Githook User [ 03/Oct/23 ] |
|
Author: {'name': 'Anna Henningsen', 'email': 'anna.henningsen@mongodb.com', 'username': 'addaleax'}Message: chore: clarify that Compass only supports Windows 10+ Since the bump to Electron 23 in 80a9e175edd3/Compass 1.38, This change reflects that in our download center descriptions. |
| Comment by Githook User [ 25/Sep/23 ] |
|
Author: {'name': 'Anna Henningsen', 'email': 'anna.henningsen@mongodb.com', 'username': 'addaleax'}Message: chore: clarify that Compass only supports Windows 10+ Since the bump to Electron 23 in 80a9e175edd3/Compass 1.38, This change reflects that in our download center descriptions. |
| Comment by Githook User [ 20/Sep/23 ] |
|
Author: {'name': 'Anna Henningsen', 'email': 'anna.henningsen@mongodb.com', 'username': 'addaleax'}Message: chore: clarify that Compass only supports Windows 10+ Since the bump to Electron 23 in 80a9e175edd3/Compass 1.38, This change reflects that in our download center descriptions. |
| Comment by Githook User [ 19/Sep/23 ] |
|
Author: {'name': 'Anna Henningsen', 'email': 'anna.henningsen@mongodb.com', 'username': 'addaleax'}Message: chore: clarify that Compass only supports Windows 10+ Since the bump to Electron 23 in 80a9e175edd3/Compass 1.38, This change reflects that in our download center descriptions. |
| Comment by Githook User [ 18/Sep/23 ] |
|
Author: {'name': 'Anna Henningsen', 'email': 'anna.henningsen@mongodb.com', 'username': 'addaleax'}Message: chore: clarify that Compass only supports Windows 10+ Since the bump to Electron 23 in 80a9e175edd3/Compass 1.38, This change reflects that in our download center descriptions. |
| Comment by Githook User [ 15/Sep/23 ] |
|
Author: {'name': 'Anna Henningsen', 'email': 'anna.henningsen@mongodb.com', 'username': 'addaleax'}Message: chore: clarify that Compass only supports Windows 10+ Since the bump to Electron 23 in 80a9e175edd3/Compass 1.38, This change reflects that in our download center descriptions. |
| Comment by Anna Henningsen [ 15/Sep/23 ] |
|
The next release will display an updated minimum Windows version in the download center and documentation. |
| Comment by Githook User [ 15/Sep/23 ] |
|
Author: {'name': 'Anna Henningsen', 'email': 'anna.henningsen@mongodb.com', 'username': 'addaleax'}Message: chore: clarify that Compass only supports Windows 10+ Since the bump to Electron 23 in 80a9e175edd3/Compass 1.38, This change reflects that in our download center descriptions. |
| Comment by Githook User [ 15/Sep/23 ] |
|
Author: {'name': 'Anna Henningsen', 'email': 'anna@addaleax.net', 'username': 'addaleax'}Message: chore: clarify that Compass only supports Windows 10+ Since the bump to Electron 23 in 80a9e175edd3/Compass 1.38, This change reflects that in our download center descriptions. |
| Comment by Anna Henningsen [ 15/Sep/23 ] |
Right, this description is no longer accurate. We’ll update it.
The last Compass version that worked on Windows 7 was 1.37.0.
Compass now requires at least Windows 10. |