[COMPASS-7256] Compass Screen getting Blank after Hitting find mult Created: 25/Sep/23 Updated: 26/Sep/23 |
|
| Status: | Open |
| Project: | Compass |
| Component/s: | None |
| Affects Version/s: | None |
| Fix Version/s: | None |
| Type: | Bug | Priority: | Major - P3 |
| Reporter: | Adityendra Kumar Singh | Assignee: | Unassigned |
| Resolution: | Unresolved | Votes: | 0 |
| Labels: | needs-prioritization | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Environment: |
OS: |
||
| Attachments: |
|
| Story Points: | 3 |
| Description |
Problem Statement/RationaleWhat is going wrong? What action would you like the Engineering team to take? Please be sure to attach relevant logs with any sensitive data redacted. Steps to ReproduceHow could an engineer replicate the issue you're reporting? Expected ResultsWhat do you expect to happen? Actual ResultsWhat do you observe is happening? Additional NotesAny additional information that may be useful to include. |
| Comments |
| Comment by Adityendra Kumar Singh [ 26/Sep/23 ] |
|
| Comment by Rhys Howell [ 25/Sep/23 ] |
|
adityendra97@gmail.com Thanks, the log file is useful. We'll look into the issue, a few more questions that might help us debug:
|
| Comment by Adityendra Kumar Singh [ 25/Sep/23 ] |
|
Hi Rhys Howell, Have added the log file in attachment section. please find from there for your information |
| Comment by Rhys Howell [ 25/Sep/23 ] |
|
Hi adityendra97@gmail.com - thanks for opening the issue. To help us debug the issue can you give us the log file from Compass when this error occurs? |
| Comment by Adityendra Kumar Singh [ 25/Sep/23 ] |
|
I'm using Mac Compass, When I hit the find button multiple time then the screen getting blank. I attached the screenshot for your reference |
| Comment by PM Bot [ 25/Sep/23 ] |
|
Hello adityendra97@gmail.com, thank you for reaching out to us! The team will review your issue and get back to you soon as soon as possible. Please review your issue to ensure you've included your environment details and have attached relevant logs (with any sensitive data redacted), so that we're best able to provide you a timely and thorough response. Thanks again! |