[CSHARP-3578] .NET 5: Received an unexpected EOF or 0 bytes from the transport stream. Created: 16/Apr/21 Updated: 19/Apr/21 Resolved: 16/Apr/21 |
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| Status: | Closed |
| Project: | C# Driver |
| Component/s: | None |
| Affects Version/s: | 2.12.1 |
| Fix Version/s: | None |
| Type: | Bug | Priority: | Unknown |
| Reporter: | Modestas Stirbys | Assignee: | Unassigned |
| Resolution: | Done | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Environment: |
VM: Application: MongoDB: |
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| Description |
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We are receiving EOF exceptions on ~5% of total mongo queries. Exceptions are more visible during higher load but does not depend on high load only. CPU usage on MongoDB: 5-20% Mongo connection configuration with socket configuration from CSHARP-1151
Exception:
Exception call stack:
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| Comments |
| Comment by Modestas Stirbys [ 16/Apr/21 ] |
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OK thanks, I will keep asking IBM Mongo support where we are paid customer and as the last resort I will try community forums... |
| Comment by Dmitry Lukyanov (Inactive) [ 16/Apr/21 ] |
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yes, currently it looks like not the driver issue |
| Comment by Modestas Stirbys [ 16/Apr/21 ] |
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So you are sure that this is not an issue in Mongo C# driver + .net 5? |
| Comment by Dmitry Lukyanov (Inactive) [ 16/Apr/21 ] |
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support.mongodb.com is paid, if you're not commercial support subscriber, please choose the MongoDB community portal option. |
| Comment by Modestas Stirbys [ 16/Apr/21 ] |
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following this link: support.mongodb.com The MongoDB Support Portal is available to members of a supported customer project. Please make sure your MongoDB project owner has added you as a member of a project.If you believe this is an error, or you received an email saying your account has been enabled, please contact the MongoDB Support Operations team
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| Comment by Dmitry Lukyanov (Inactive) [ 16/Apr/21 ] |
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got it, please follow the above suggestion about how to create a support issue in mongo systems. |
| Comment by Modestas Stirbys [ 16/Apr/21 ] |
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It's internal support ticket in IBM Cloud portal. |
| Comment by Dmitry Lukyanov (Inactive) [ 16/Apr/21 ] |
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Can you post a link? |
| Comment by Modestas Stirbys [ 16/Apr/21 ] |
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We use MongoDB through IBM Cloud and I have already contacted support there but they were not able to help until now. |
| Comment by Dmitry Lukyanov (Inactive) [ 16/Apr/21 ] |
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Hi there, thank you for reaching out. As this sounds like a support issue, I wanted to give you some resources to get this question answered more quickly:
Just in case you have already opened a support case and are not receiving sufficient help, please let me know and I can facilitate escalating your issue. Thank you! |