[DOCS-11182] Connector for BI: Install page missing deps for Windows Created: 10/Jan/18  Updated: 29/Oct/23  Resolved: 19/Jan/18

Status: Closed
Project: Documentation
Component/s: BI Connector
Affects Version/s: 2.3
Fix Version/s: None

Type: Bug Priority: Critical - P2
Reporter: Emilio Scalise Assignee: Jonathan DeStefano
Resolution: Fixed Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Participants:
Days since reply: 6 years, 3 weeks, 2 days ago

 Description   

In:
https://docs.mongodb.com/bi-connector/current/tutorial/install-bi-connector/#id4

In the "Windows" prerequisites section we need to add the "Visual C++ Redistributable for Visual Studio 2015" as a prerequisite.

It can be downloaded from Microsoft here:
https://www.microsoft.com/en-us/download/details.aspx?id=48145

If the Visual C++ redist isn't installed the BI Connector binaries may fail to start with the error:
"The program cant start because VCRUNTIME140.dll is missing"



 Comments   
Comment by Steve Renaker (Inactive) [ 22/Jan/18 ]

I tested that both the 2013 and 2015 versions of the Visual C++ Redistributable for Visual Studio work for our purposes.

Comment by Steve Renaker (Inactive) [ 16/Jan/18 ]

I'll do this one today.

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