[DOCS-11229] Unable to install MongoDB Compass version 1.11.1 (stable) Created: 18/Jan/18 Updated: 30/Oct/23 Resolved: 19/Jan/18 |
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| Status: | Closed |
| Project: | Documentation |
| Component/s: | Compass |
| Affects Version/s: | None |
| Fix Version/s: | Server_Docs_20231030 |
| Type: | Bug | Priority: | Major - P3 |
| Reporter: | Adidas | Assignee: | Unassigned |
| Resolution: | Done | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Environment: |
Remote |
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| Attachments: |
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| Participants: | |
| Days since reply: | 6 years, 3 weeks, 6 days ago |
| Description |
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I'm trying to install MongoDB Compass 1.11.1 (stable) from this link: https://www.mongodb.com/download-center?jmp=nav#compass After I clicked download, it downloaded a file in rpm that looks like "mongodb-compass-1.11.1.x86_64.rpm" . I'm supposed to be getting a standard .exe or .msi installer but instead I got that rpm file. Any suggestions on what to do? |
| Comments |
| Comment by Ravind Kumar (Inactive) [ 19/Jan/18 ] |
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ali_g, there should be a dropdown available from the download-center where you can select the Windows 64-bit (7+). I just checked and confirmed that using this option should start a download for an exe file. If you are not seeing that dropdown, or its not functioning correctly, please try a different browser. If you are using pop-up or script blockers, try disabling them or whitelisting our web pages as well. As a general note, the documentation JIRA project is primarily for issues with the MongoDB documentation corpus. If you have continued problems downloading Compass, please contact us through our support page. |