[DOCS-11229] Unable to install MongoDB Compass version 1.11.1 (stable) Created: 18/Jan/18  Updated: 30/Oct/23  Resolved: 19/Jan/18

Status: Closed
Project: Documentation
Component/s: Compass
Affects Version/s: None
Fix Version/s: Server_Docs_20231030

Type: Bug Priority: Major - P3
Reporter: Adidas Assignee: Unassigned
Resolution: Done Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Remote


Attachments: PNG File Screen Shot 2018-01-18 at 7.07.42 PM.png    
Participants:
Days since reply: 6 years, 3 weeks, 6 days ago

 Description   

I'm trying to install MongoDB Compass 1.11.1 (stable) from this link: https://www.mongodb.com/download-center?jmp=nav#compass

After I clicked download, it downloaded a file in rpm that looks like "mongodb-compass-1.11.1.x86_64.rpm" .

I'm supposed to be getting a standard .exe or .msi installer but instead I got that rpm file.

Any suggestions on what to do?



 Comments   
Comment by Ravind Kumar (Inactive) [ 19/Jan/18 ]

ali_g, there should be a dropdown available from the download-center where you can select the Windows 64-bit (7+). I just checked and confirmed that using this option should start a download for an exe file. If you are not seeing that dropdown, or its not functioning correctly, please try a different browser. If you are using pop-up or script blockers, try disabling them or whitelisting our web pages as well.

As a general note, the documentation JIRA project is primarily for issues with the MongoDB documentation corpus. If you have continued problems downloading Compass, please contact us through our support page.

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