[DOCS-11260] Inconsistencies in BI Connector installation docs Created: 26/Jan/18  Updated: 29/Oct/23  Resolved: 30/Jan/18

Status: Closed
Project: Documentation
Component/s: BI Connector
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Major - P3
Reporter: Mariano Escribano Assignee: Jonathan DeStefano
Resolution: Fixed Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Issue Links:
Related
Participants:
Days since reply: 6 years, 2 weeks, 5 days ago
Story Points: 0.25

 Description   

The BIC install docs here https://docs.mongodb.com/bi-connector/master/tutorial/install-bi-connector-rhel/ have two different inconsistencies. This applies to the Debian-based instructions as well.

The first issue is that step 1 of the process for both the Redhat and Debian-based install instructions calls for using a package manager to remove and previous installs of the BI Connector, i.e.:

sudo yum remove mongodb-bi*

Yet, the steps to install it make no reference to package managers and instead use other scripts or functions of mongosqld, i.e:

sudo install -m755 bin/mongo* /usr/bin/

and later:

mongosqld install --config {pathToConfigFile}/mongosqld.conf

As such, the first "remove" step would fail since the package manager is unaware of any previous installs via these methods. If anything, the steps should include the specific files that need to be removed.

Edit 1/26: Thanks for raising these issues, the issue below is covered by DOCSP-1686

The second issue is with every piece of Step 5 in that same page that makes a reference to a "mongosqld" service, i.e.:

service mongosqld start

The service name that actually works with these commands is "mongosql", i.e.:

[root@atx ~]# service mongosqld status
mongosqld: unrecognized service
[root@atx ~]# service mongosql status
Stopped

Thank you,
Mariano


Generated at Thu Feb 08 08:02:26 UTC 2024 using Jira 9.7.1#970001-sha1:2222b88b221c4928ef0de3161136cc90c8356a66.