[DOCS-13194] [Atlas] Access Tracking option not available for M10 cluster Created: 04/Nov/19  Updated: 27/Oct/23  Resolved: 19/Nov/19

Status: Closed
Project: Documentation
Component/s: Atlas
Affects Version/s: 4.0.13
Fix Version/s: None

Type: Bug Priority: Major - P3
Reporter: Piotr Gwiazda Assignee: Melissa Mahoney
Resolution: Works as Designed Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Atlas webpage and API


Participants:
Days since reply: 4 years, 12 weeks, 1 day ago

 Description   

Description

Documentation page https://docs.atlas.mongodb.com/access-tracking/ says that the Access Tracking option is not available on M2-M5 clusters. I have M10 cluster and the option is not available for me. The page does not say what to do to enable the feature.

When I try to use the API I get : 

{ "detail": "Feature not supported by current account level.", "error": 403, "errorCode": "FEATURE_UNSUPPORTED", "parameters": [], "reason": "Forbidden" }

Scope of changes

Impact to Other Docs

MVP (Work and Date)

Resources (Scope or Design Docs, Invision, etc.)



 Comments   
Comment by Melissa Mahoney [ 19/Nov/19 ]

I was able to use access tracking on an M10 in production. After consulting with chris.shum, I believe this ticket was created before access tracking was available on prod. 

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