[DOCS-14146] Instructions for downloading backup snapshots via REST API is confusing. Created: 10/Sep/19  Updated: 27/Oct/23  Resolved: 02/Jun/23

Status: Closed
Project: Documentation
Component/s: Atlas
Affects Version/s: None
Fix Version/s: None

Type: Task Priority: Major - P3
Reporter: Aaron Bromberg Assignee: Unassigned
Resolution: Gone away Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Participants:
Days since reply: 35 weeks, 5 days ago

 Description   

From the customer feedback in the support request: 

I wanted to provide some feedback on the documentation. As a user I wanted to download an existing Continuous Backup snapshot.

Reading through the API documentation, it wasn't clear that "Create a Restore Job" was applicable.

"To learn how to download a snapshot", the documentation at https://docs.atlas.mongodb.com/backup/cloud-provider-snapshots/ directs the reader to https://docs.atlas.mongodb.com/restore-cluster/, yet that page does not include instructions for downloading a snapshot, only for Restore.



 Comments   
Comment by John Williams [ 02/Jun/23 ]

The API documentation covered in this request is no longer supported and has been removed from the Atlas docs.

Comment by Carolina Carriazo (Inactive) [ 21/Jan/21 ]

hi Docs team, I moved this from TSWRITING since this seems to be a Docs issue.

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