[DOCS-14543] https://docs.mongodb.com/ is down Created: 08/Jun/21  Updated: 29/Oct/23  Resolved: 08/Jun/21

Status: Closed
Project: Documentation
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Major - P3
Reporter: Seán Moran Assignee: Allison Reinheimer Moore
Resolution: Fixed Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: PNG File Screen Shot 2021-06-08 at 11.34.46.png    
Issue Links:
Duplicate
duplicates DOCS-14544 Unable to open https://docs.mongodb.c... Closed
Participants:
Days since reply: 2 years, 35 weeks, 1 day ago

 Description   

See: https://docs.mongodb.com/ likely related to a widespread CDN issue

Multiple reports clearing browser cache and going incognito does not resolve the issue



 Comments   
Comment by Allison Reinheimer Moore [ 08/Jun/21 ]

Fastly sorted itself out and the docs sites recovered accordingly.

Comment by Allison Reinheimer Moore [ 08/Jun/21 ]

Hi Folks, Can confirm that we were part of the Great Fastly Outage of earlier this morning, thanks for flagging, though!

Comment by Elle Shwer [ 08/Jun/21 ]

cc allison.moore

Comment by Alexander Dao [ 08/Jun/21 ]

Moving over to the Docs backlog for awareness. 

elle.shwer

Comment by Seán Moran [ 08/Jun/21 ]

Appears we have recovered. Lowering severity.

Comment by Idan Sher [ 08/Jun/21 ]

Monitoring - The issue has been identified and a fix has been applied. Customers may experience increased origin load as global services return.
Jun 8, 10:57 UTC

Services should be up now.

Comment by Idan Sher [ 08/Jun/21 ]

https://status.fastly.com/

Identified - The issue has been identified and a fix is being implemented.
Jun 8, 10:44 UTC
Update - We are continuing to investigate this issue.
Jun 8, 10:26 UTC
Update - We are continuing to investigate this issue.
Jun 8, 10:23 UTC
Update - We are continuing to investigate this issue.
Jun 8, 10:21 UTC
Update - We are continuing to investigate this issue.
Jun 8, 10:11 UTC
Update - We are continuing to investigate this issue.
Jun 8, 10:07 UTC
Investigating - We're currently investigating potential impact to performance with our CDN services.
Jun 8, 09:58 UTC

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