[DOCS-14544] Unable to open https://docs.mongodb.com/ ( serveral mongod websites down based on http://status.mongodb.com/) Created: 08/Jun/21  Updated: 29/Oct/23  Resolved: 08/Jun/21

Status: Closed
Project: Documentation
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Critical - P2
Reporter: Narinder Malik Assignee: Allison Reinheimer Moore
Resolution: Fixed Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: PNG File Screenshot 2021-06-08 at 10.59.48.png     PNG File Screenshot 2021-06-08 at 11.00.54.png     PNG File Screenshot 2021-06-08 at 11.30.58.png    
Issue Links:
Duplicate
is duplicated by DOCS-14543 https://docs.mongodb.com/ is down Closed
Participants:
Days since reply: 2 years, 35 weeks, 1 day ago

 Description   

We are unable to access https://docs.mongodb.com/ and other mongodb.com sites and getting 503 failure.

Seems to be related to Fastly service.

Attaching screenshots



 Comments   
Comment by Allison Reinheimer Moore [ 08/Jun/21 ]

Fastly sorted itself out, so closing accordingly.

Comment by Elle Shwer [ 08/Jun/21 ]

allison.moore

Comment by Alexander Dao [ 08/Jun/21 ]

elle.shwer, deepak.shah

Comment by Idan Sher [ 08/Jun/21 ]

Monitoring - The issue has been identified and a fix has been applied. Customers may experience increased origin load as global services return.
Jun 8, 10:57 UTC

Services should be up now.

Comment by Idan Sher [ 08/Jun/21 ]

https://status.fastly.com/

Identified - The issue has been identified and a fix is being implemented.
Jun 8, 10:44 UTC
Update - We are continuing to investigate this issue.
Jun 8, 10:26 UTC
Update - We are continuing to investigate this issue.
Jun 8, 10:23 UTC
Update - We are continuing to investigate this issue.
Jun 8, 10:21 UTC
Update - We are continuing to investigate this issue.
Jun 8, 10:11 UTC
Update - We are continuing to investigate this issue.
Jun 8, 10:07 UTC
Investigating - We're currently investigating potential impact to performance with our CDN services.
Jun 8, 09:58 UTC

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