[DOCS-14714] Documentation Review - BI Connector for macOS Excel Created: 05/Aug/21 Updated: 27/Oct/23 Resolved: 14/Sep/23 |
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| Status: | Closed |
| Project: | Documentation |
| Component/s: | BI Connector |
| Affects Version/s: | None |
| Fix Version/s: | None |
| Type: | Bug | Priority: | Minor - P4 |
| Reporter: | Harrison Willcox | Assignee: | Zachary Carr |
| Resolution: | Gone away | Votes: | 0 |
| Labels: | None | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Attachments: |
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| Participants: | |
| Days since reply: | 20 weeks, 6 days ago |
| Epic Link: | DOCSP-18321 |
| Story Points: | 3 |
| Description |
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I've recently had in Intercom Chat where a user was having difficulties with setting up BI Connector for macOS Excel with their Atlas Cluster - https://app.intercom.com/a/apps/qq7v0gqb/inbox/inbox/4610024/conversations/36687800989265 The user was following this documentation - https://docs.atlas.mongodb.com/tutorial/connect-bic-excel/ I have followed the documentation myself and have also been having difficulties with replicating this. I have listed my findings below:
Please let me know if I'm doing something wrong here? But if not, could we please have someone review and update the documentation procedure? Please let me know if you need me to provide any further information as well. |
| Comments |
| Comment by Zachary Carr [ 14/Sep/23 ] |
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Closing along with other BIC docs improvements after a discussion with the PM - ODBC driver instructions have been reworked |
| Comment by Zachary Carr [ 09/Feb/22 ] |
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Sounds good Alexi, talk to you soon. Hi harrison.willcox, I'll have an update after I meet with Alexi. |
| Comment by Alexi Antonino [ 09/Feb/22 ] |
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Hi zach.carr - I will put some time on your calendar so we can regroup on the BIC doc reorganization and see if we can get that all scheduled to go into the production docs.
cc: harrison.willcox
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| Comment by Harrison Willcox [ 09/Feb/22 ] |
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Hi zach.carr Just touching base to see if there was any updates on this case? Cheers! |
| Comment by Zachary Carr [ 25/Aug/21 ] |
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Adding this to the BIC Docs Improvement epic to address along with other updates. |
| Comment by Alexi Antonino [ 05/Aug/21 ] |
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zach.carr - I have been reviewing the BIC documentation as I had to rely on it to get it all set up (for my on boarding). I will put something on your calendar to share my thoughts as I have been documenting some of the same things Bethany has stated. It can be circular in parts and when she mentions Windows vs. Mac - I too got hung up following the wrong set of instruction. I think we can make a few changes that will be very impactful - fingers crossed. |