[DOCS-14778] MongoDB v5.0 documentation has conflicting support for Ubuntu 16.04 Created: 05/Sep/21  Updated: 30/Oct/23  Resolved: 07/Sep/21

Status: Closed
Project: Documentation
Component/s: Server
Affects Version/s: None
Fix Version/s: Server_Docs_20231030

Type: Typo Priority: Major - P3
Reporter: Chris Cunningham Assignee: Unassigned
Resolution: Duplicate Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Issue Links:
Related
is related to DOCS-14612 [SERVER] Remove Ubuntu 16.04 from the... Closed
Participants:
Days since reply: 25 weeks ago

 Description   

As mentioned in DOCSP-17230, support for Ubuntu 16.04 should be removed from the documentation for MongoDB v4.4 and above. However in the v5.0 of the documentation in https://docs.mongodb.com/manual/tutorial/install-mongodb-enterprise-on-ubuntu/#platform-support it states:

 
EOL Notice
MongoDB 5.0 Enterprise Edition removes support for Ubuntu 16.04 on x86_64
MongoDB 5.0 Enterprise Edition removes support for Ubuntu 18.04 on s390x
MongoDB 5.0 Enterprise Edition removes support for Ubuntu 18.04 on PPC64LE

while just below this it shows:

 
MongoDB 5.0 Enterprise Edition supports the following 64-bit Ubuntu LTS (long-term support) releases on x86_64 architecture:
 
20.04 LTS ("Focal")
18.04 LTS ("Bionic")
16.04 LTS ("Xenial")

 
Although DOCSP-17230 is closed it seems that this was missed.



 Comments   
Comment by Varun Suresh [ 16/Aug/23 ]

I had a customer who struggled to upgrade their on-prem cluster because of this misleading point. They ran into these errors when trying to upgrade 4.4 to 5.0 on 16.04. 

 

root@ip-x.x.x.x:~# mongod --version
db version v4.4.12
Build Info: {
    "version": "4.4.12",
    "gitVersion": "51475a8c4d9856eb1461137e7539a0a763cc85dc",
    "openSSLVersion": "OpenSSL 1.0.2g  1 Mar 2016",
    "modules": [],
    "allocator": "tcmalloc",
    "environment": {
        "distmod": "ubuntu1604",
        "distarch": "x86_64",
        "target_arch": "x86_64"
    }
}
root@ip-x.x.x.x:~# sudo apt-get install -y mongodb-org=5.0.19 mongodb-org-server=5.0.19 mongodb-org-shell=5.0.19 mongodb-org-mongos=5.0.19 mongodb-org-tools=5.0.19
Reading package lists... Done
Building dependency tree       
Reading state information... Done
mongodb-org-tools is already the newest version (5.0.19).
mongodb-org is already the newest version (5.0.19).
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:
 
The following packages have unmet dependencies:
 mongodb-org-mongos : Depends: libc6 (>= 2.29) but 2.23-0ubuntu11.3 is to be installed
                      Depends: libcurl4 (>= 7.16.2) but it is not installable
                      Depends: libgcc-s1 (>= 4.2) but it is not installable
                      Depends: libssl1.1 (>= 1.1.1) but it is not installable
 mongodb-org-server : Depends: libc6 (>= 2.29) but 2.23-0ubuntu11.3 is to be installed
                      Depends: libcurl4 (>= 7.16.2) but it is not installable
                      Depends: libgcc-s1 (>= 4.2) but it is not installable
                      Depends: libssl1.1 (>= 1.1.1) but it is not installable
 mongodb-org-shell : Depends: libc6 (>= 2.29) but 2.23-0ubuntu11.3 is to be installed
                     Depends: libcurl4 (>= 7.16.2) but it is not installable
                     Depends: libgcc-s1 (>= 4.2) but it is not installable
                     Depends: libssl1.1 (>= 1.1.1) but it is not installable
E: Unable to correct problems, you have held broken packages.
 

 

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