[DOCS-15631] Confusing Ops Manager docs titles display “upcoming” instead of version Created: 15/Sep/22  Updated: 19/Oct/22  Resolved: 19/Oct/22

Status: Closed
Project: Documentation
Component/s: Ops Manager
Affects Version/s: None
Fix Version/s: None

Type: Task Priority: Major - P3
Reporter: Carolina Carriazo (Inactive) Assignee: John Williams
Resolution: Done Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: JPEG File 8B999530-0D5E-43D7-BA89-7E13935BBEBC.jpeg     PNG File image-2022-09-16-17-51-29-911.png    
Issue Links:
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Participants:
Days since reply: 1 year, 16 weeks ago
Story Points: 5

 Description   

My team noticed that certain Ops Manager articles have “upcoming” in the title. When I inspected element on an affected docs page - https://www.mongodb.com/docs/ops-manager/current/tutorial/upgrade-ops-manager/

  • I noticed that version metadata is set to “upcoming”, which makes me think this is a docs metadata issue. I’ve attached a screenshot below.

 

I’d appreciate if you fixed this as soon as possible, since customers are searching for info and might be dissuaded by a confusing title.



 Comments   
Comment by Carolina Carriazo (Inactive) [ 19/Oct/22 ]

john.williams@mongodb.com Looks good, thank you!

Comment by Leah Coleman [ 19/Oct/22 ]

john.williams@mongodb.com I just tested and it looks good. Just pinged Carolina to look as well.

Comment by John Williams [ 19/Oct/22 ]

carolina.carriazo@mongodb.com I think I finally figured out how to fix this. When you have a minute can you confirm? Thanks!

Comment by John Williams [ 12/Oct/22 ]

I haven't had much of a chance to look back into this. I'll give an update as soon as I have one.

Comment by Carolina Carriazo (Inactive) [ 11/Oct/22 ]

Hey guys, how's this ticket going?

Comment by John Williams [ 16/Sep/22 ]

Thanks! The search indexing is a bit of a black box to the docs writers, so we'll likely need some help from our engineering team to sort this out.

Comment by Leah Coleman [ 16/Sep/22 ]

john.williams@mongodb.com 

Here's an example of the search results saying MongoDB Ops Manager v6.0 but the results themselves still show "upcoming" in the title. We aren't sure what indexing/engine is powering the search so it could be a delay in refreshing that data set.

Comment by John Williams [ 16/Sep/22 ]

carolina.carriazo@mongodb.com can you share an example? we do have an "upcoming" release so maybe those are showing up?

Comment by Carolina Carriazo (Inactive) [ 16/Sep/22 ]

Hey John, articles themselves look good, but when I search on the Docs website, the titles still show up as "upcoming". Might just be an indexing thing, and you're in the process of re-indexing, but FYI.

Comment by Leah Coleman [ 16/Sep/22 ]

john.williams@mongodb.com I checked a few documents and it's looking good. I'll let Carolina also check and confirm since she first noted the issue. 

Comment by John Williams [ 16/Sep/22 ]

carolina.carriazo@mongodb.com leah.coleman@mongodb.com I pushed up another fix. When you have a minute can you check again? Thanks!

Comment by John Williams [ 15/Sep/22 ]

I fixed a related issue that I thought would solve this. The tools that we use to publish these docs are not maintained nor supported, so it might take some time to figure out how to resolve this issue.

Comment by Carolina Carriazo (Inactive) [ 15/Sep/22 ]

No change on my end in an incognito window.

Comment by Leah Coleman [ 15/Sep/22 ]

Hey john.williams@mongodb.com thanks for the quick update. Checking in an incognito window I'm not seeing the page update. In the HTML source code, I still see "upcoming" in the title and in the metadata tags as well. 

<title>Upgrade Ops Manager &mdash; MongoDB Ops Manager upcoming</title>
 
  <meta name="release" content="upcoming"/>  <meta name="version" content="upcoming"/> 

Did I check too soon/does it take time to populate? If so I can recheck at a later point today.

CC carolina.carriazo@mongodb.com 

Comment by John Williams [ 15/Sep/22 ]

Hi leah.coleman@mongodb.com I think I fixed this. Can you please check when you have a few minutes? You might need to clear your browser cache first.

Comment by Leah Coleman [ 15/Sep/22 ]

Hi Team - we are raising the priority on this to P2, based on the potential impact this confusion can cause our customers. 

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