[DOCS-15634] [OM] Page sometimes displays manual restore procedure, sometimes not Created: 16/Sep/22  Updated: 27/Oct/23  Resolved: 20/Sep/22

Status: Closed
Project: Documentation
Component/s: Ops Manager
Affects Version/s: None
Fix Version/s: None

Type: Task Priority: Critical - P2
Reporter: Emre Ucal Assignee: Julia Malkin
Resolution: Works as Designed Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Participants:
Days since reply: 1 year, 20 weeks, 2 days ago
Story Points: 1

 Description   

https://www.mongodb.com/docs/ops-manager/v5.0/tutorial/restore-replica-set/

 

The above link sometimes displays the 25 steps under the Manual Restore tab, and sometimes not. We tried using several different browsers. When we cleared the cache sometimes it helped.



 Comments   
Comment by Julia Malkin [ 20/Sep/22 ]

Hi Emre, I have verified the source files. The instructions are present in the source for all versions of the docs.
I have also clicked through all permutations of tabs, in each version of the docs, and confirmed that the 25 steps display, if one clicks in the proper sequence.

The issue that you are observing has to do with the fact that this page has two sets of tabs, first there is a set of tabs for FCV, followed by the tabs for automatic and manual restore. This second pair of tabs is nested underneath the first one. So the correct sequence of clicks must be:
1. Choose the docs version from the drop down.
2. Choose the FCV tab that you need, click it explicitly (important) and then scroll down.
3. Choose the tab for manual restore and see the 25 steps.

I admit and agree that this user experience is not user-friendly. In an ideal world, we would need to get rid of at least one pair of tabs and create sections instead. However, since this is working as designed, I am inclined to close this ticket as "won't do". We hope that once the support for FCV 4.0 ends (at some point there will be an EOL), then these FCV 4.0 tabs will go away naturally and the docs will return to the single pair of tabs. If you feel strongly that we must undo the tabs in this section, please let us know and I will keep this ticket open. But if you believe that we could close it and can see the steps if you follow the sequence I shared, let us know too. Thank you!

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