[DOCS-15918] Serverless Instance Limitations UI ambiguous Created: 22/Feb/23  Updated: 06/Apr/23  Resolved: 06/Apr/23

Status: Closed
Project: Documentation
Component/s: Atlas
Affects Version/s: None
Fix Version/s: None

Type: Task Priority: Minor - P4
Reporter: Sander De Vos Assignee: Corry Root
Resolution: Done Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Attachments: PNG File Schermafbeelding 2023-02-22 om 14.57.22.png    
Participants:
Days since reply: 44 weeks, 1 day ago
Story Points: 2

 Description   

Hi

I have received the feedback from a customer during a workshop that the documentation on serverless limitations is ambiguous. Customer was for instance under the impression the "coming soon" in the configuration section applied to all rows in there. Since there's no color row alternation like in actions sections he thought it applied to everything and it was a single row. 

He also suspected the different layout, wordings are meant to be ambiguous.
He rightfully stated: "but everything on here are limitations? Why split everything up? Why only mention subtitle 3rd paragraph on page "operational limitations and considerations"?"

He suggested we keep it simple and simplify the page to one table, use configurations, actions and operational as splitter rows if need to be grouped; and mark clearly for each row if it's coming soon. This woulld also allow MongoDB to show all these things are possible with dedicated clusters, which would help us in our decision process.

I think he has a point. For you to consider.



 Comments   
Comment by Corry Root [ 04/Apr/23 ]

sander.devos@mongodb.com, until the platform team addresses DOP-3614, we can't fix the table formatting. Instead, I added clarifying information to the section titles and sections. I also removed the two "Coming Soon" tables and used footnotes for the planned items. I didn't combine the tables\lists because I think it's useful to have the section headers to link to.

Comment by Corry Root [ 04/Apr/23 ]

john.williams@mongodb.com, until the platform team addresses DOP-3614, we can't fix the table formatting. Instead, I added clarifying information to the section titles and sections. I also removed the two "Coming Soon" tables and used footnotes for the planned items. I didn't combine the tables\lists because I think it's useful to have the section headers to link to.

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