[DOCS-1831] Add network connectivity troubleshooting info for connecting to SNMP functionality Created: 20/Aug/13  Updated: 11/Jan/17  Resolved: 27/Jul/16

Status: Closed
Project: Documentation
Component/s: manual
Affects Version/s: None
Fix Version/s: 01112017-cleanup

Type: Improvement Priority: Minor - P4
Reporter: Gianfranco Palumbo Assignee: Unassigned
Resolution: Won't Fix Votes: 0
Labels: enterprise, snmp
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Issue Links:
Related
Participants:
Days since reply: 7 years, 29 weeks ago

 Description   

If you can't access the SNMP information (enterprise) with snmpwalk or similar or localhost, ie. seeing this:

$ snmpwalk -m MONGO-MIB -v 2c -c mongodb 127.0.0.1:1161 1.3.6.1.4.1.37601
Timeout: No Response from 127.0.0.1:1161

They should verify:

  • localhost is in /etc/hosts
  • mongod is allowed on 127.0.0.1 in /etc/hosts.allow
  • mongod is not blocked in 127.0.0.1 in /etc/hosts.deny
  • iptables -nL doesn't show 127.0.0.1 or that port in the loopback interface is blocked
  • the agentaddress is correctly set in /etc/snmp/mongod.conf


 Comments   
Comment by Emily Hall [ 27/Jul/16 ]

Closed for housekeeping on 7/27/2016 by Emily Hall.
If you require additional support, please open a new ticket for prioritization.
Thanks,
Emily

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