[DOCS-3665] Clarify 2FA Auth Troubleshooting Created: 26/Jun/14  Updated: 16/Mar/15  Resolved: 27/Jun/14

Status: Closed
Project: Documentation
Component/s: Cloud Manager
Affects Version/s: None
Fix Version/s: v1.3.7

Type: Improvement Priority: Blocker - P1
Reporter: Jacob Ribnik Assignee: Bob Grabar
Resolution: Done Votes: 0
Labels: collector-298ba4e7
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Location: http://mms.mongodb.com/help/core/settings/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36
Screen Resolution: 1920 x 1080
repo: REPONAME
source: core/settings


Issue Links:
Related
is related to DOCS-3647 Improve the documentation related to ... Closed
Participants:
Days since reply: 9 years, 24 weeks, 1 day ago

 Description   

Google Authenticator asks if the code is time based or counter based. It would be useful if the "Can't scan the barcode?" link mentions that it was "time based".

Incidentally, I don't see "Can't scan the barcode?" mentioned anywhere in the documentation. This should be added somewhere (maybe the FAQ) to answer the question, "How can I find the 2FA secret key so that I may configure multiple Google Authenticator apps to use the same account?"

The answer is, "Choose the Google Authenticator option in the UI, and choose the "Can't scan the barcode?" link.



 Comments   
Comment by Githook User [ 02/Sep/14 ]

Author:

{u'username': u'bgrabar', u'name': u'Bob Grabar', u'email': u'bob.grabar@10gen.com'}

Message: DOCS-3665 FAQ: configure multiple Google Authenticator apps to use same account
Branch: next
https://github.com/10gen/mms-docs/commit/bb23ce131d8677813bf147b480aee9747a3f82a3

Comment by Githook User [ 02/Jul/14 ]

Author:

{u'username': u'bgrabar', u'name': u'Bob Grabar', u'email': u'bob.grabar@10gen.com'}

Message: DOCS-3665 FAQ: configure multiple Google Authenticator apps to use same account
Branch: master
https://github.com/10gen/mms-docs/commit/bb23ce131d8677813bf147b480aee9747a3f82a3

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