[DOCS-3665] Clarify 2FA Auth Troubleshooting Created: 26/Jun/14 Updated: 16/Mar/15 Resolved: 27/Jun/14 |
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| Status: | Closed |
| Project: | Documentation |
| Component/s: | Cloud Manager |
| Affects Version/s: | None |
| Fix Version/s: | v1.3.7 |
| Type: | Improvement | Priority: | Blocker - P1 |
| Reporter: | Jacob Ribnik | Assignee: | Bob Grabar |
| Resolution: | Done | Votes: | 0 |
| Labels: | collector-298ba4e7 | ||
| Remaining Estimate: | Not Specified | ||
| Time Spent: | Not Specified | ||
| Original Estimate: | Not Specified | ||
| Environment: |
Location: http://mms.mongodb.com/help/core/settings/ |
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| Days since reply: | 9 years, 24 weeks, 1 day ago | ||||||||
| Description |
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Google Authenticator asks if the code is time based or counter based. It would be useful if the "Can't scan the barcode?" link mentions that it was "time based". Incidentally, I don't see "Can't scan the barcode?" mentioned anywhere in the documentation. This should be added somewhere (maybe the FAQ) to answer the question, "How can I find the 2FA secret key so that I may configure multiple Google Authenticator apps to use the same account?" The answer is, "Choose the Google Authenticator option in the UI, and choose the "Can't scan the barcode?" link. |
| Comments |
| Comment by Githook User [ 02/Sep/14 ] |
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Author: {u'username': u'bgrabar', u'name': u'Bob Grabar', u'email': u'bob.grabar@10gen.com'}Message: |
| Comment by Githook User [ 02/Jul/14 ] |
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Author: {u'username': u'bgrabar', u'name': u'Bob Grabar', u'email': u'bob.grabar@10gen.com'}Message: |