[DOCS-5192] Highlight that only Ubuntu LTS releases are supported in Step 2 of install guide Created: 09/Apr/15  Updated: 11/Jan/17  Resolved: 27/Jul/16

Status: Closed
Project: Documentation
Component/s: manual
Affects Version/s: None
Fix Version/s: 01112017-cleanup

Type: Improvement Priority: Major - P3
Reporter: Stennie Steneker (Inactive) Assignee: Andrew Aldridge
Resolution: Won't Fix Votes: 0
Labels: installation
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Issue Links:
Related
is related to DOCS-5360 Comment on: "manual/tutorial/install-... Closed
is related to SERVER-17742 Support for Ubuntu 15.04 Closed
Participants:
Days since reply: 7 years, 29 weeks ago

 Description   

On: http://docs.mongodb.org/manual/tutorial/install-mongodb-on-ubuntu/#create-a-list-file-for-mongodb

Community users are getting confused when there are no packages for their non-LTS Ubuntu release. The "Considerations" section mentions this, but the note should be more strongly highlighted:

http://docs.mongodb.org/manual/tutorial/install-mongodb-on-ubuntu/#create-a-list-file-for-mongodb

I would suggest adding a highlighted reminder to step 2, which creates a repo path based on lsb_release: http://docs.mongodb.org/manual/tutorial/install-mongodb-on-ubuntu/#create-a-list-file-for-mongodb.

Alternatively step2 could replace "lsb_release" with explicit mention that the only supported values are the "precise" and "trusty" releases. Would make sense to use trusty as the default example given it will be the latest LTS (14.04).



 Comments   
Comment by Stennie Steneker (Inactive) [ 27/Jul/16 ]

The Ubuntu install guide has been updated with a note on Platform support & LTS releases, so this issue was already addressed but hadn't been closed: https://docs.mongodb.com/manual/tutorial/install-mongodb-on-ubuntu/.

Thanks,
Stennie

Comment by Emily Hall [ 27/Jul/16 ]

Closed for housekeeping on 7/27/2016 by Emily Hall.
If you require additional support, please open a new ticket for prioritization.
Thanks,
Emily

Comment by Ernie Hershey [ 15/Apr/15 ]

We could mention that the step itself will only work in 12.04 and 14.04.

It would also make sense to me to more explicitly list commands with the version hardcoded in each, and a catchall option pointing to http://docs.mongodb.org/manual/tutorial/install-mongodb-on-linux/

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