[DOCS-6715] clear about how the shutdown behaves when a host isn't resHow does shutdown behave when host isn't responding Created: 03/Dec/15  Updated: 11/Jan/17  Resolved: 27/Jul/16

Status: Closed
Project: Documentation
Component/s: Cloud Manager, Ops Manager
Affects Version/s: None
Fix Version/s: 01112017-cleanup

Type: Bug Priority: Major - P3
Reporter: Romain Pechayre Assignee: Unassigned
Resolution: Won't Fix Votes: 0
Labels: collector-298ba4e7
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Location: https://docs.cloud.mongodb.com/tutorial/shut-down-deployment/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/47.0.2526.73 Safari/537.36
Referrer: https://www.google.fr/
Screen Resolution: 1280 x 800
repo: REPONAME
source: tutorial/shut-down-deployment


Participants:
Days since reply: 7 years, 29 weeks ago
Epic Link: docs-troubleshooting

 Description   

Hello,

This doc is not very clear about how the shutdown behaves when a host isn't responding anymore. Is it equivalent to kill -9 the process locally ?

I am asking this question because we had to "kill -9" a primary several times from our servers in the last few days, because the primary was not responding at all to mongo, mongotop, mongo and mongostat. Killing it and letting the replica set electing a new primary solved the issue every time for us.

Reporter: Romain Péchayre
E-mail: rpechayr@gmail.com



 Comments   
Comment by Emily Hall [ 27/Jul/16 ]

Closed for housekeeping on 7/27/2016 by Emily Hall.
If you require additional support, please open a new ticket for prioritization.
Thanks,
Emily

Comment by Romain Pechayre [ 03/Dec/15 ]

Thank you. I have now. I believe the support ticket are private, but I've referenced this one in the other one.

Regards,
Romain

Comment by Bob Grabar [ 03/Dec/15 ]

rpechayr, Can you also file a support ticket at https://cloud.mongodb.com/support?

Generated at Thu Feb 08 07:52:50 UTC 2024 using Jira 9.7.1#970001-sha1:2222b88b221c4928ef0de3161136cc90c8356a66.