[DOCS-9099] Explain how to reset 2FA in Atlas Created: 06/Oct/16 Updated: 23/Aug/17 Resolved: 23/Jun/17 |
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| Status: | Closed |
| Project: | Documentation |
| Component/s: | Atlas |
| Affects Version/s: | None |
| Fix Version/s: | v20170516 |
| Type: | Task | Priority: | Major - P3 |
| Reporter: | Anthony Sansone (Inactive) | Assignee: | Ravind Kumar (Inactive) |
| Resolution: | Done | Votes: | 0 |
| Labels: | None | ||
| Σ Remaining Estimate: | Not Specified | Remaining Estimate: | Not Specified |
| Σ Time Spent: | Not Specified | Time Spent: | Not Specified |
| Σ Original Estimate: | Not Specified | Original Estimate: | Not Specified |
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| Days since reply: | 6 years, 33 weeks, 5 days ago | ||||||||||||
| Story Points: | 1 | ||||||||||||
| Description |
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Create a page that explains how to reset the user's own 2FA settings, simlilar to how we explain it for Cloud Manager users. The difference is that Cloud requires the Agent API key which an Atlas user cannot access. |
| Comments |
| Comment by Ravind Kumar (Inactive) [ 23/Jun/17 ] |
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Part 1: Done, we now have an actual 2FA page: https://github.com/10gen/cloud-docs/commit/2993799489369119e11eb499e4d00caf22b3c80e Part 2: TBD, reset 2FA in Atlas. |
| Comment by Ravind Kumar (Inactive) [ 14/Jan/17 ] |
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Cloud has the following page listing the reset instructions for 2FA: https://docs.cloudmanager.mongodb.com/troubleshooting/#delete-or-reset-two-factor-authentication However, looking at atlas, I'm struggling to find docs on how to enable 2FA, nevermind resetting it. 2FA setup occurs in the User Profile - should probably have something about this as a part of the security document. I don't see any other ATLAS docs tickets related to this, so I am proposing changing this DOCS ticket to cover a page for 2FA, or a section for 2FA, within whatever procedure involves configuring it in atlas. I should note not even Google provides much in this way of non-docs resources on the subject. tony.sansone let me know what you think. |