[DOCS-9099] Explain how to reset 2FA in Atlas Created: 06/Oct/16  Updated: 23/Aug/17  Resolved: 23/Jun/17

Status: Closed
Project: Documentation
Component/s: Atlas
Affects Version/s: None
Fix Version/s: v20170516

Type: Task Priority: Major - P3
Reporter: Anthony Sansone (Inactive) Assignee: Ravind Kumar (Inactive)
Resolution: Done Votes: 0
Labels: None
Σ Remaining Estimate: Not Specified Remaining Estimate: Not Specified
Σ Time Spent: Not Specified Time Spent: Not Specified
Σ Original Estimate: Not Specified Original Estimate: Not Specified

Issue Links:
Documented
Related
is related to DOCS-8796 Add a User Management page Closed
Sub-Tasks:
Key
Summary
Type
Status
Assignee
DOCS-10427 Document Procedure for resetting 2FA ... Sub-task Closed Ravind Kumar  
Participants:
Days since reply: 6 years, 33 weeks, 5 days ago
Story Points: 1

 Description   

Create a page that explains how to reset the user's own 2FA settings, simlilar to how we explain it for Cloud Manager users. The difference is that Cloud requires the Agent API key which an Atlas user cannot access.



 Comments   
Comment by Ravind Kumar (Inactive) [ 23/Jun/17 ]

Part 1: Done, we now have an actual 2FA page: https://github.com/10gen/cloud-docs/commit/2993799489369119e11eb499e4d00caf22b3c80e

Part 2: TBD, reset 2FA in Atlas.

Comment by Ravind Kumar (Inactive) [ 14/Jan/17 ]

Cloud has the following page listing the reset instructions for 2FA: https://docs.cloudmanager.mongodb.com/troubleshooting/#delete-or-reset-two-factor-authentication

However, looking at atlas, I'm struggling to find docs on how to enable 2FA, nevermind resetting it.

2FA setup occurs in the User Profile - should probably have something about this as a part of the security document.

I don't see any other ATLAS docs tickets related to this, so I am proposing changing this DOCS ticket to cover a page for 2FA, or a section for 2FA, within whatever procedure involves configuring it in atlas. I should note not even Google provides much in this way of non-docs resources on the subject.

tony.sansone let me know what you think.

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