[DOCS-9369] Comment on: "manual/tutorial/install-mongodb-on-linux.txt" Created: 23/Nov/16  Updated: 23/Nov/16  Resolved: 23/Nov/16

Status: Closed
Project: Documentation
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Minor - P4
Reporter: Docs Collector User (Inactive) Assignee: Allison Reinheimer Moore
Resolution: Done Votes: 0
Labels: bite-sized, collector-298ba4e7
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Ubuntu 16.04.1 (VM)

Location: https://docs.mongodb.com/manual/tutorial/install-mongodb-on-linux/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.98 Safari/537.36
Referrer: https://docs.mongodb.com/manual/administration/install-on-linux/
Screen Resolution: 1440 x 900


Participants:
Days since reply: 7 years, 12 weeks ago
Story Points: 0.25

 Description   

Hi,

This tutorial doesn't seem to work for me at the running part. I am using Ubuntu 16.04.1 and see the following for the daemon and client tools.

$ ./bin/mongo
./bin/mongo: /lib/x86_64-linux-gnu/libcrypto.so.10: version `libcrypto.so.10' not found (required by ./bin/mongo)
./bin/mongo: /lib/x86_64-linux-gnu/libssl.so.10: version `libssl.so.10' not found (required by ./bin/mongo)

I see this:

$ ldd ./bin/mongo
./bin/mongo: /lib/x86_64-linux-gnu/libcrypto.so.10: version `libcrypto.so.10' not found (required by ./bin/mongo)
./bin/mongo: /lib/x86_64-linux-gnu/libssl.so.10: version `libssl.so.10' not found (required by ./bin/mongo)
linux-vdso.so.1 => (0x00007ffea667c000)
libssl.so.10 => /lib/x86_64-linux-gnu/libssl.so.10 (0x00007fce27649000)
libcrypto.so.10 => /lib/x86_64-linux-gnu/libcrypto.so.10 (0x00007fce27205000)
librt.so.1 => /lib/x86_64-linux-gnu/librt.so.1 (0x00007fce26ffc000)
libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007fce26df8000)
libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007fce26aef000)
libgcc_s.so.1 => /lib/x86_64-linux-gnu/libgcc_s.so.1 (0x00007fce268d8000)
libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007fce266bb000)
libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007fce262f2000)
/lib64/ld-linux-x86-64.so.2 (0x000055cfca63a000)

And I confirm the files are there, unsure if there is some other issue.

I appreciate the help, rather not have to build from source. FWIW, I am not using the DEB for educational purposes.



 Comments   
Comment by Allison Reinheimer Moore [ 23/Nov/16 ]

Hi Ronald,

We provide the tarball installations for folks who'd like to attempt to install MongoDB on platforms that aren't supported, which isn't your use case, though we are of course conceptually supportive of folks who'd like to learn new things . That said, we strongly recommend using the provided packages for Ubuntu 16.04 if you're installing on Ubuntu 16.04.

If you'd really like to install using the tarball and are having issues, I'd suggest posting to our mongodb-user google group for help or looking on Stack Overflow - the documentation JIRA project is specifically for issues with the docs; we're not in a position to debug your openssl installation.

Sorry for the inconvenience!
Allison

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