[DOCS-9747] Uninstall Ops Manager on Windows first during upgrade (Comment on: "mms/tutorial/upgrade-on-prem-windows.txt") Created: 09/Jan/17  Updated: 14/Mar/17  Resolved: 14/Mar/17

Status: Closed
Project: Documentation
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Minor - P4
Reporter: Stephen Jamieson Assignee: Anthony Sansone (Inactive)
Resolution: Done Votes: 0
Labels: collector-298ba4e7
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Location: https://docs.opsmanager.mongodb.com/current/tutorial/upgrade-on-prem-windows/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.95 Safari/537.36
Screen Resolution: 3008 x 1692


Issue Links:
Related
Participants:
Days since reply: 6 years, 48 weeks, 2 days ago
Epic Link: OM Install
Story Points: 0.3

 Description   

If upgrading, it is required that the previous version is uninstalled (on Windows).

While attempting to install they will receive a message "An earlier version of MongoDB Ops Manager is already installed. In order to upgrade, you must first uninstall the existing version before running this installer package".

Additional step:
You will need to utilize "Add and Remove Programs" or the "Programs and Features" option in the Microsoft Windows control panel. From here you should see MongoDB Ops Manager under "Name". Click on "Uninstall" and follow any prompts on the screen.



 Comments   
Comment by Githook User [ 14/Mar/17 ]

Author:

{u'username': u'atsansone', u'name': u'Tony Sansone', u'email': u'tony.sansone@mongodb.com'}

Message: (DOCS-9747): Uninstall Ops Mgr before updating Ops Mgr.
Branch: v3.4
https://github.com/10gen/mms-docs/commit/6738e04dbd868d7d2549a68641ff043c38951e51

Comment by Githook User [ 14/Mar/17 ]

Author:

{u'username': u'atsansone', u'name': u'Tony Sansone', u'email': u'tony.sansone@mongodb.com'}

Message: (DOCS-9747): Uninstall Ops Mgr before updating Ops Mgr.
Branch: master
https://github.com/10gen/mms-docs/commit/1a0376afb8a93365ce1bdb461066a529610a87e2

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