[SERVER-17490] Impossible to install Mongo enterprise from Azure marketplace Created: 06/Mar/15  Updated: 17/Apr/15  Resolved: 06/Mar/15

Status: Closed
Project: Core Server
Component/s: Build
Affects Version/s: None
Fix Version/s: None

Type: Question Priority: Major - P3
Reporter: Pierre Laporte Assignee: Ramon Fernandez Marina
Resolution: Done Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Participants:

 Description   

Hello

I am trying to create a VM on Azure with MongoDB Enterprise from the marketplace. After I select the plan (micro replica set) and name the VM, the creation starts but fails within ~20 seconds.

The only message I had was a banner that says the purchase could not be done.

Is Azure a supported platform for Mongo Enterprise ?
Should I consider that the marketplace image is not ready yet and revert to a manual installation ?

Thanks



 Comments   
Comment by Pierre Laporte [ 08/Mar/15 ]

Sorry for the confusion, sending the questions to support right away !

Comment by Barrie Segal [ 06/Mar/15 ]

Hi ucibe,

Sorry you ran into this issue! I recommend sending this as an email to support@mongolab.com. I've also sent a note to the team who works on this letting them know about the ticket.

Best,

Barrie

Comment by Ramon Fernandez Marina [ 06/Mar/15 ]

ucibe, the SERVER project is for reporting bugs or feature suggestions for the MongoDB server. For MongoDB-related support discussion please post on the mongodb-user group or Stack Overflow with the mongodb tag, where your question will reach a larger audience. A question like this involving more discussion would be best posted on the mongodb-user group.

For more information about MongoDB on Azure please see http://docs.mongodb.org/ecosystem/platforms/windows-azure/#windows-azure

Regards,
Ramón.

Generated at Thu Feb 08 03:44:40 UTC 2024 using Jira 9.7.1#970001-sha1:2222b88b221c4928ef0de3161136cc90c8356a66.