[SERVER-19955] mongodb services stop automatically Created: 14/Aug/15  Updated: 26/Sep/15  Resolved: 26/Sep/15

Status: Closed
Project: Core Server
Component/s: Admin
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Critical - P2
Reporter: sree hari Assignee: Sam Kleinman (Inactive)
Resolution: Incomplete Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment:

Windows 2012R2 standard editions
ram 65 Gb


Attachments: Text File mondodberror.txt    
Operating System: ALL
Sprint: Build 8 08/31/15
Participants:

 Description   

Hello ,

Mongodb services is stopped automatically then the below error should be came on command prompted

__________________________________________________________
catalog\collection.cpp(201)                      mongo::Collection::insertDocument+0x1bd
2015-08-12T06:08:36.633-0400 I CONTROL  [conn29] mongod.exe    ...\src\mongo\db\introspect.cpp(136)                              mongo::profile+0x6a4
2015-08-12T06:08:36.634-0400 I CONTROL  [conn29] mongod.exe    ...\src\mongo\db\instance.cpp(514)                                mongo::assembleResponse+0xd47
2015-08-12T06:08:36.634-0400 I CONTROL  [conn29] mongod.exe    ...\src\mongo\db\db.cpp(207)                                      mongo::MyMessageHandler::process+0xb8
2015-08-12T06:08:36.634-0400 I CONTROL  [conn29] mongod.exe    ...\src\mongo\util\net\message_server_port.cpp(231)               mongo::PortMessageServer::handleIncomingMsg+0x573
2015-08-12T06:08:36.634-0400 I CONTROL  [conn29] mongod.exe    ...\src\third_party\boost\libs\thread\src\win32\thread.cpp(185)   boost::`anonymous namespace'::thread_start_function+0x21
2015-08-12T06:08:36.635-0400 I CONTROL  [conn29] MSVCR120.dll
                                                 beginthreadex+0x107
2015-08-12T06:08:36.635-0400 I CONTROL  [conn29] MSVCR120.dll
                                                 endthreadex+0x192
2015-08-12T06:08:36.635-0400 I CONTROL  [conn29] KERNEL32.DLL
                                                 BaseThreadInitThunk+0x22
2015-08-12T06:08:36.635-0400 I CONTROL  [conn29]
2015-08-12T06:08:36.635-0400 I -        [conn29]



 Comments   
Comment by Sam Kleinman (Inactive) [ 31/Aug/15 ]

Thanks for providing the error message again. Could you address a few unanswered questions in my last post. I've edited them here:

  1. Which storage engine are you using?
  2. Is this error reproduce-able in your environment? Have you seen this error more than one time?
  3. It looks like this error occurred while trying to insert a document. Do you have a copy of that document or a set of possible documents that can trigger this error?
  4. If you disable profiling does the problem go away?
  5. What driver (and version) did you use to connect to MongoDB to produce the error? Can you provide an example of the insert operation that you're using?

Thanks for your help.

Regards,
sam

Comment by sree hari [ 27/Aug/15 ]

Hello,

I am using MongoDB v 3.0.3 when iam trying enable profilie like db.setProfilingLevel(2,15) then suddenly stopped my services and showing below error.

catalog\collection.cpp(201)                      mongo::Collection::insertDocume
nt+0x1bd
2015-08-12T06:08:36.633-0400 I CONTROL  [conn29] mongod.exe    ...\src\mongo\db\
introspect.cpp(136)                              mongo::profile+0x6a4
2015-08-12T06:08:36.634-0400 I CONTROL  [conn29] mongod.exe    ...\src\mongo\db\
instance.cpp(514)                                mongo::assembleResponse+0xd47
2015-08-12T06:08:36.634-0400 I CONTROL  [conn29] mongod.exe    ...\src\mongo\db\
db.cpp(207)                                      mongo::MyMessageHandler::proces
s+0xb8
2015-08-12T06:08:36.634-0400 I CONTROL  [conn29] mongod.exe    ...\src\mongo\uti
l\net\message_server_port.cpp(231)               mongo::PortMessageServer::handl
eIncomingMsg+0x573
2015-08-12T06:08:36.634-0400 I CONTROL  [conn29] mongod.exe    ...\src\third_par
ty\boost\libs\thread\src\win32\thread.cpp(185)   boost::`anonymous namespace'::t
hread_start_function+0x21
2015-08-12T06:08:36.635-0400 I CONTROL  [conn29] MSVCR120.dll
                                                 beginthreadex+0x107
2015-08-12T06:08:36.635-0400 I CONTROL  [conn29] MSVCR120.dll
                                                 endthreadex+0x192
2015-08-12T06:08:36.635-0400 I CONTROL  [conn29] KERNEL32.DLL
                                                 BaseThreadInitThunk+0x22
2015-08-12T06:08:36.635-0400 I CONTROL  [conn29]
2015-08-12T06:08:36.635-0400 I -        [conn29]
 
***aborting after fassert() failure
 
 
 
c:\Program Files\MongoDB\Server\3.0\bin>  

------
Regards
SriHari M
DBA
OM Technologies.
“Catch Your Dreams”
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7th Floor, Left wing,
Ananth Info Park,
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Comment by Sam Kleinman (Inactive) [ 26/Aug/15 ]

Sorry for not getting back to you sooner. I have a couple of questions that will help us better understand what's going on:

  1. What version of MongoDB are you running? If you're using 3.0.0 or later, which storage engine are you using?
  2. Is this error reproduce-able in your environment?
  3. It looks like this error occurred while trying to insert a document. Do you have a copy of that document or a set of possible documents that can trigger this error?
  4. Did you have profiling enabled? Does disabling profiling impact your ability to reproduce this issue?
  5. What driver (and version) did you use to connect to MongoDB to produce the error? Can you provide an example of the insert operation that you're using?

Thanks for your time and sorry again that you're running into this.

Regards,
sam

Comment by Ramon Fernandez Marina [ 17/Aug/15 ]

srihari.mamidela@omtechnologies.com, can you please elaborate on the meaning on "Mongodb services is stopped automatically"? Does that mean that the MongoDB service was stopped by some script or scheduled action or that the service became unavailable unexpectedly?

Also, can you please send the full logs for this MongoDB instance?

Thanks,
Ramón.

Comment by A. Jesse Jiryu Davis [ 14/Aug/15 ]

Hi Sree, this project is to track bugs across all MongoDB drivers, or suggest new driver-wide features. If you're looking for support, you should check out the options listed here.

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